Azmayeen Fayeque Rhythm

adkihk@r.postjobfree.com - 585-***-****

PROFESSIONAL EXPERIENCE

RingCentral Inc. Denver, CO

Associate Solutions Engineer December 2019 - Present

● Work hands-on with prospects and clients to demo and explain the value of RingCentral products and integrations

● Conduct proof of concepts for enterprise, majors and small business accounts by establishing success criteria specific to the client and providing detailed specifications to ensure why RingCentral is the right solution

● Provide specialized support to new and existing customers with RingCentral Analytics. As the Analytics subject matter expert, work closely with Product, Engineering and Marketing to improve RC Analytics products

● Develop advanced system configurations during implementations to meet customer’s production requirements Kronos Incorporated Lowell, MA

Product Management Intern June - August 2018

● Completed Agile product development training. Performed as a scrum product owner to create user story tickets in JIRA, prioritize product backlog and construct agenda items during daily scrum meetings

● Analyzed 10+ key metrics to determine product success rate and performed usability and A/B testing, system integration, market and stakeholder analysis in order to establish future product roadmap

● Presented data driven recommendations to VP and Executives which supplemented business intelligence research constructed by cross functional team of engineers, product managers and designers

● Identified critical customer pain points with the current product by breaking down product usage, user engagement and client retention data – disseminated data using Excel tables, Google Analytics and Data Studio dashboards EDUCATION

University of Rochester

Bachelor of Arts in Computer Science and Economics

● GPA 3.30/4.00

● Education Abroad: University of Bristol (Exchange), Awarded Evans Lam Scholarship to study in the Chinese University of Hong Kong (Summer School), Theater in England (Short-term faculty led program in London) LEADERSHIP EXPERIENCE

University of Rochester Rochester, NY

Resident Advisor August 2017-Present

● Promoted diversity and inclusion among 40+ residents by conducting monthly hall talks and programs

● Coordinated large scale networking and resume drive through events to boost career services on campus Business Manager, Undergraduate Film Council August 2017-Present

● Established 3 annual workshops on lights, pre and post production. Led a crew of 10+ student actors, writers and producers to assist local filmmakers

● TECHNICAL Text Mining: PROJECTS Leveraged Yelp dataset (180K+ businesses, 6M+ reviews) to analyze and differentiate frequently used opinion phrases in online reviews. Identified customer concerns with the quality of service at both high and low-end restaurants to facilitate low rated diners to provide better customer service and increase ROI

● Database Systems: Designed a database using Amazon Web Services and MySQL that takes text and numerical queries and returns all relevant trends over time, so the user receives useful patterns and insights from data

● SKILLS Technical & INTEREST skills: Python, SQL, R, Google Analytics, Google Data Studio, Tableau, Salesforce, JIRA, Confluence

● Soft skills: effective stakeholder communication, product ideation and execution, translating business problem into user story, data driven decision making, adapt quickly to change, work experience with cross functional team

● Interest: Travelling, Filmmaking and Storytelling. Visited 12 countries across 3 continents and directed 3 short films

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