Network Engineer, SOC analyst
Resume:
Name : Vadivel S,
Tel : +91-837*******.
E-mail : adkicd@r.postjobfree.com
adkicd@r.postjobfree.com
*/****, ****** ***** **** road, Madipakkam, Chennai-600091.
Profile
Nearly 3 years’ experience as a Network Engineer
Promoted as Senior Network Engineer within 1 year from the joining date in InfoCare Digital System Pvt Ltd.
2-year experience in network operation.
Sound knowledge in Routers and Switches.
Prioritize and manage several open issues.
Certified Network Engineer from CISCO.
Successfully lead a team of engineers for network issues.
Network Device:
CISCO Router:
ASR-900, ASR-901, ASR-920, ASR-1000, ACX-2200.
Juniper Router:
MX-104, MX-480, MX-960, ACX-1100, ACX-2200, MX-204, MX-5-T, ACX-4000,
MX-80-T.
CISCO Wireless Controller:
Cisco-8540.
Ruckus Wireless Controller:
Smart Cell insight (SCI)
Edge Core Switch:
ECS4100, ECS2100, ECS3510, ECS4120, ECS4810, ECS3528.
D-LINK Switch:
DGS-3000-28SC.
Ruckus Access Point:
T310D, T310C.
CISCO Access Point:
IW3702-4E-D-K9, AIR-CAP3702I-D-K9.
Educational Qualification:
Bachelor of Engineering in Computer Science and Engineering with First class, graduated in 2008 at Sengunthar Engineering College, Anna University, Tamil Nadu.
Professional Courses:
CISCO Certified Network Professional (Routing) from CISCO. (CISCO ID is CSCO13382464).
CISCO Certified Network Associate (Routing & Switching) from CISCO. (CISCO ID is CSCO13382464).
National Skill Development Corporation and Skill India Certified Program in Cyber Security (LUCYBS0820A565).
Diploma in Computer Hardware and Networking from HCL Career Development center Delhi, India.
Employment History
Company
Role
Duration
InfoCare Digital System Pvt Ltd
Senior Network Engineer
Aug-2018
Till Date
Advology Solution Pvt Ltd
Technical Support Associate
Dec-2017
Aug-2018
Great Tech Help
Technical Support Engineer
Jun-2013
Jun-2014
Intarvo Technology Pvt Ltd
Customer Support Associate L1 Engineer at Acer India Technical Chat Support & Maintenance
Mar-2012
Apr-2013
VCustomer BPO India
Customer Care Executive at LG Ten Cube Project
Jun-2011
Sep-2011
Serco BPO Pvt Ltd India
Customer Care Executive at LG Ten Cube Project
Sep-2010
May-2011
Professional Skills:
Expertise in IP addressing and subnetting, Routing concepts, TCP/IP suite, routing protocols
(RIP, EIGRP, OSPF and BGP), Ethernet, spanning tree, IPSEC VPN/SSL-VPN/NAT, VTP, VLAN, IEEE 802.11 standards and general network topologies.
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, RARP, FTP, TFTP)
Functioning knowledge on WAN solution, protocol HDLC, PPP.
Highly professional & committed with excellent communication.
Design and deploy function network (LAN, WAN, WLAN) in heterogeneous network environment with Cisco, Juniper, Edge Core, D-Link and Aruba.
Implementing, administering and troubleshooting Juniper and Cisco router, Edge Core, D-Link switch. Ruckus, Cisco and Aruba Wireless controller. Cisco and Ruckus Access Point.
Well understanding of Bridging and switching concepts and LAN technologies.
Creating network diagrams and document for network architect implementation.
Good knowledge on Foot printing and Reconnaissance, Scanning Network, Vulnerability Analysis and SQL Injection using Nessus, Wireshark, SQLMAP, Burp Suite, and NMAP on Kali Linux and Parrot Security operating system.
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician.
Expertise in Technical troubleshooting of Laptop, Desktop, printer, mobile devices and other tech products
Having experience in troubleshooting of Linux, MAC OS, Windows XP, Windows 7, Windows 8, Windows 10 and Windows Server 2003 operating system environment.
Good experience in ticket handling tools like HPSM.
Hand on experience in Antivirus deployment. Vendor Like McAfee, Esat, K7 and others.
Effective oral and written communication skills
Excellent problem-solving skills.
Familiarity with remote desktop applications and help desk software
Ability to provide step-by-step technical help, both written and verbal
Position Duties:
InfoCare Digital System Pvt Ltd:
Working for the Government project- RailTel Corporation of India Limited
Monitoring router (CISCO, Juniper), Switch (CISCO, Edge Core, D-Link), Access Point (CISCO, Ruckus) and Wi-Fi Controller (CISCO, Ruckus).
Troubleshooting Router, Switch, Access Point and Wi-Fi Controller.
Configuring VLAN, STP, TRUNK, NTP.
Upgrading iOS for switch and router.
Diagnosing and troubleshooting technical issues, including account setup and network configuration.
Properly escalating the unresolved issues to appropriate internal teams.
Advology Solution Pvt Ltd & Great Tech Help
Performing research and identifying solutions for software and hardware issues.
Managed customers targeted questions to quickly understand the root of the problem.
Tracking and resolving the computer system issues within deadline.
VCustomer BPO India, Serco BPO Pvt Ltd India
Communicating with clients for a series of actions, either via phone, email or chat, to solve a technical issue.
Properly escalating the unresolved issues to appropriate internal teams.
Preparing accurate and timely reports.
Intarvo Technology Pvt Ltd
Providing prompt and accurate feedback to customers.
Referring the internal database or external resources to provide accurate tech solutions.
Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
Strength:
A team player with good technical and communication skills.
Ability to work in individual environment
Self-motivator
Good Interpersonal Skills
Good Adaptability
Meeting Deadlines, Time Management steadiness under stringent targets.
Personal Information:
Name:
Vadivel S
Father’s Name:
Mr. Selvam
Mother’s Name:
Indirani
D.O.B:
24-July-1985
Cell No.:
Email Id:
adkicd@r.postjobfree.com
Nationality:
Indian
Gender:
Male
Languages:
English, Tamil and Hindi
[VADIVEL S]
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