Service Representative Customer

JESSA R. CARBAJOSA

PERSONAL BACKGROUND

Mobile: 094********

Email: ****************@*****.***

Address: ML Quezon St. Santo Niño Chapel Cabancalan Mandaue City

Age: 29 yrs. old

Birth date: July 12,1992

Birth place: Balao, Barili, Cebu

Nationality: Filipino

Civil Status: Single

OBJECTIVE

“Experienced customer service professional in search of a position as a customer service

representative that allows for the application of excellent retention, communication and

organizational skills when providing customers concerns.”

E D U C AT I O N A L B A C K G R O U N D

Tertiary:

Cebu Technological University

(MG Cuenco Ave. corner R.Palma St. Cebu City)

S.Y 2009-2012

Bachelor of Secondary Education (Undergraduate)

Secondary:

Balao National High School

(Balao, Barili, Cebu)

S.Y 2008-2009

Primary:

Balao Elementary School (Balao,Barili,Cebu)

S.Y 2004-2005

SKILLS

English communication

Computer savvy

Ability to meet established Productivity, Training and effectiveness of Quality

Goals

WORK EXPERIENCE

June 09,2015 – Present Azpired, Inc. Cebu

Account: Finance Vertical (Financial Account)

Position : Customers Service Representative from 2015 and was promoted after 6

mos. As a Resolution/Collections Specialist from 2015 –2021(Present)

Location:8th Flr, Park Centrale Building, IT Park, Lahug, Cebu City, Cebu, Philippines

CHARACTER REFERENCE

NAME POSITION CONTACT

Senior Teamlead (Collection

Dept.

Ms. Renette Requina 091********

Trainor (Prod. and 092********

Ms. Lochie Ochea Resolution Dept.)

Quality Analyst (Resolution

Ms. Emelyn Nadera Dept.) 094********

Contact this candidate