Sap Manager

Krishna.L

Email: *******************@*****.***

Phone:708-***-****

Objective:

To pursue a challenging role as SAP Basis consultant, which gives me scope to update my knowledge and a value added position in IT solutions / consulting organizations providing help and support to clients, Development administration and Production support of SAP

Professional Summary: -

Having 8.3 years of experience as an SAP Basis consultant. Excellent Communication Skills, customer oriented approach to support of production processes, able to communicate with non-technical partners concerning the security or control of the business processes and work collaboratively with team members to achieve common goals.

Installation of ECC 6.0 EHP6, EHP7, Solution manager 7.2

Solution manager Installation 7.2 and Technical monitoring configuration

Performed BOBJ 4.2 upgrade from 4.1.

Having a good knowledge in support and maintenance of SAP system.

Downloading kernel files from service market place and performed kernel up grade

Downloading Support packages from sap market place applied support packages using SPAM and SAINT

Performed client Administration - Creation of clients and defining Client settings, Create and Assigning logical system names to Clients, Client Copy / Refresh activities.

Client copy using Local, Remote and Export and import methods.

User administration: Creating users, creation of mass users, locking & unlocking users, deleting users, password reset and assigning and removing roles.

Expert in System profile maintenance, Maintain parameters in default, instance, startup profiles.

Defining and scheduling background jobs. Experienced in background job management.

Searching SAP marketplace for SAP notes in order to troubleshoot the problems arising out of daily system administration activities.

Maintaining the RFC connections between different SAP systems using SM59.

Setting up and maintaining the operation modes.

Managing the load balancing with different dialog instances in the system.

Installation of SAP GUI for the end-user’s and solving related problems.

Working on SAP Marketplace like OSS connection, searching notes, downloading patches, requesting license, etc

Expertise in the Transport management system and in importing and exporting the transport requests in the system landscape

Good at Daily system checks and monitoring the performance of the systems in the landscape.

Expertise in troubleshooting Dispatcher, Enqueue, Gateway, ICM, SAP logon, SAP License, Startup Service, Update.

Performed Upgrade ECC 6.0 EHP4 to EHP7

Solman 7.2 Technical monitoring

Datacenter to Cloud migration

Performed system Refresh activity.

Support pack upgrade using SUM tool

Generating Stack file in Maintenance Optimizer

Experience in user administration 24x7 on call production support, quick turnaround for end user requests, and Helpdesk support for user administration.

Technical Skills:

Operating Systems/Networks: Windows 95/98/ XP, NT, Windows 2003 Server, UNIX, AIX

SAP Applications: SAP ECC 6.0, SAP Netweaver 7.0

Database: Oracle, DB2, HANA Database

Educational Profile:-

B.Tech from Acharya Nagurjuna University (JNTU), Guntur affiliated college Bapatla Engineering College bapatla, AP, India during the years 2007– 2011.

Professional Experience:

Working in Sriven systems of txs Inc as a Software Engineer from (April 2012 – till Date)

Key Technical Skills: -

SAP Skills: SAP Basis, Security, Basic Knowledge, System Administration, Applying of Support Packages & Add-ons, Configuration of Transport Management System, System Releases, Daily Monitoring, User administration, troubleshooting the System critical errors, Security Audit Log Review.

SAP Releases: SAP ECC 6.0

Databases: Oracle 10g, 11g

Operating Systems: UNIX, Windows

Project Profile : (Support)

Client – PDC Energy (August 2018 - Till Date)

Main Role & Responsibilities: -

Performed the data center movement of the SAP systems from customer DC to the Other DC

Installation of ECC system

Datacenter Migration

Enhancement package upgrade of ECC systems from 7.4 ehp7 to ehp8

Solution manager Installation 7.2 and Technical monitoring configuration

Installation of ECC dual-stack on Oracle 11g

E-Portal SP stack upgrade from ehp1 sp7 to ehp2 sp10

E-portal system refresh

Adobe document services configuration

Homogeneous Systems copy

SLD Configuration & SLD Content update

Transports (OS level as well as in SAP level)

Applied latest oracle patches

Brtools and Table space Management (adding data files and resize the Table space)

Auto transport configurations

Client Administration including– Local, Client Export and Import

Kernel Patches Upgrade and Upgrade of Support Packs of ABAP and Java Support Packs by JSPM

Working with Background Jobs

Handling Daily Tickets

Database administration tasks checking like checkpoint, archive directory, backup and restore

Monitoring the system and database backups and Reboot of SAP servers and Windows Updates

Control M Jobs monitoring the jobs and creation of Jobs

Performed Data center Migration

Upgrade from EHP7 to EHP8

HANA Cluster, HSR configuration and installation

Project Profile : (Support)

Client – San Diego Gas & Electric (July - 2015 – July - 2018)

Main Role & Responsibilities:

Implementation of SAP EHP5 ECC6.0 IDES for testing purpose.

System/database Refresh with Oracle 11g in windows and Linux Platform.

Performed Client Copies like Local Client Copy, Remote Client Copy and client exports and imports.

Database upgradation from Oracle 11.2.0.3 to 11.2.0.4.

Knowledge on AWS cloud.

Performing kernel up gradation.

Support Pack update and Add-on installation

S-Note Implementation

Configuration of local and remote printers in SAP Landscape.

DB Backup Scheduling (Online/Offline Backup) using BRTOOLS.

SAP Maintenance Certificate Renewal

SAP OSS Message

Transport Management

Creating users and user maintenance.

Experienced in creating/modifying roles and assigning to users.

User Authorization& Profile Maintenance.

Background job scheduling and monitoring.

Creating RFC connection b/w system.

Spool Administration for output devices.

Solution Manager support.

Handling roles and authorizations, profiles Maintenance.

Transport Release and Handling.

Troubleshooting - Analysing ABAP Dumps, System Log.

Support Packages updating.

Background Job scheduling & monitoring

Spool Administration

Linux/Windows OS Patching Support

Clients –NBC universal (April 2012 – July 2015 )

Main Role & Responsibilities: - SAP Basis Administrator

Daily monitoring which includes: Checking All application servers, Work process overview, Background jobs overview, Performance monitoring, and backup logs.

System Health Activities: Response time, memory utilization, CPU utilization, space utilization, and dialog process utilization, background process utilization, monitoring expensive programs, reports, transactions and users. Monitoring updates, Enqueue.

Monitoring and scheduling background jobs

User Administration like user creation, deletion of users and mass user creation

Maintaining the profile parameters using RZ10 & RZ11.

Analyzing System Logs and ABAP Dumps on day to day basis to resolve the issues.

Providing On-Call support as and when required 24/7

Handling user problem like resetting passwords, unlocking the users

Configured Transport Domain Controller for the 3-System Landscape.

Performing local, remote, import & export client copies.

Configuration and maintained RFC connection between the systems.

Maintaining of transports between development, Quality, and Production system using STMS.

Importing change requests between the systems in the landscape.

Applying support packages and patches using SPAM.

Upgrading SPAM/SAINT and KERNEL versions.

Analysis & Monitoring – System Logs, Background Jobs, ABAP Dump Analysis.

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