Michael G. Danderson
*******@*****.***
Objective
My objective is to work in a customer service environments to provide the best services that my experience can add within a team environment with opportunity for advancement.
Education
Colegio Nocturno de Limon, Costa Rica
UMCA Industrial Engineering (Incomplete)
ULICORY Criminal Justice (Incomplete)
RICHARDSON (Consultative Selling Training)
Instituto Nacional de Aprendisaje, Costa Rica
1.MS office, Dos/Windows, Word, Excel, Power Point
1.Method’ and technique of motivation
1.Principles of administration
1.Customer services
1.Excellent speaking and writing skills in Spanish
1.Conversational Spanish
Employment History
Adobe Renta Car
09/15 a 12/15
Car rental representative chofer
03/12 a 10/13 WNS
Car rental representative AVIS BUDGET
10/2009 to 09/2010 Lo’s Sweet shop Bakery
Sales coordinator, baker assistant. Responsible for customer inquiries, orders and deliveries and billing.
08/2008 to 09/2009 Cablevision
Retention department, customer service, sales support.
01/2007 to 07/2008 Dish Network Echostar
Sales representative. Team leader.
01/2006 to 01/2007 Shoprite Linden
Cashier & Point of sale offices.
11/2004 to 01/2005 Marriott Newark Liberty international Airport
Prohost housekeeping
Responsible for replenishing housekeeper’s linen cars
06/04 to 09/04 RECOPE- (Petroleum refinery of Costa Rica)
Technical Lab Assistant
Responsible for entering data into computer systems, retrieving fuel samples from the fuel tanks and simple Chemicals procedures.
Reference:
Carlos Soto Benavides
Maneger Limón Adobe Renta CAR
8540-3800 2758-4042
Loretta Grant
Owner
Lo’s Sweet Shop Bakery
David Leavy
Retention department Supervisor
Cablevision
Edwin Cintron
Spanish sales Supervisor
Echostar
Lucy Calpovish
Point of sales department Supervisor
Shop Rite Linden, NJ
Willie Chandler
Front Desk Manager
Marriot Newark Liberty international airport
José Duarte Montero
Supervisor Control de calidad
ReCoPe
2799-2348