Security Officer Data Analyst
Resume:
Michael E. Powell
North Charleston, SC
****************@******.***
SKILLS
*-***** ******* *** ******** Management
Experienced with Confluence, JIRA, Gliffy, SQL, MySQL, Microsoft Office Suite
Easy going and Harmonious Attitude
Eager to seek Learning Opportunities
Love to work as a Team Player and Independently to Improve Business Processes
Reliable, Honest and Humble
SUMMARY
Innovative, solution-oriented and mature-minded Business Administrator with high level of awareness and attention to detail with 5- years of experience in SQL helping companies maintain accurate database organization, analyze infrastructure and sustain organizational entity charts. Interpersonal and key analytical efficiency to oversee multiple projects with little to no supervision. Execute timely project deliverables while offering a high level of client satisfaction. I am seeking a position as Business Administrator with your company so I can share my expertise and talents contributing to the culture, community and success of your ever-emerging company.
Work experience
Abacus Tech Aug. 2020-Present
•Write up Work Orders and obtain signatures from POC for installations
•Manage, organize and prioritize work orders using shared Excel database and invoices
•Ensure customer satisfaction with installations and follow-ups
•Handling objections and negotiating competitive work order pricing
•Maximizing installation proficiently with thorough inspection to complete job and exceed customer expectations
•Saving customers money in long-run by efficient work order use
•Troubleshoot Telephone and Cable Network
•Fiber Optic Installations on military base
•Security Clearance
Business Data Analyst
Stack IT Solutions
5632 Annapolis Rd. Bladensburg MD
February 2018-July 2020
•Proficient and extensive experience in SDLC (Software Development Life Cycle) Using methods acquired such as Agile structured environment and waterfall methodology frame works
•Proficient in acquiring Gap/Impact Analysis using Agile techniques and mining
•Experience in JAD Sessions, Live Meetings and Interviews
•Organized with creating structured entity charts in a large backend database system
•Experienced with goal-oriented team working extensively to meet business requirement
•Effective in executing multiple tasks and assignments ahead of schedule
•Strong Image for dedicated and influential teamwork, leadership, high energy, work ethics and commitment with capability to handle new technologies and situations
•Proficient in handling important information such as requirements/use cases also prioritizing product owner backlog, and sprint process in its entirety
•Experienced with creating Use Cases, Process Flow Diagrams, and Mock-up screens
•Created a data model using SQL in an Oracle database to represent create index statement.
Business Analyst
MKIT, INC.
4609, Morning Trail Bowie, MD
January 2015- February 2018
•Primarily focused on communication and collaborating with customers whether engaged closely to the company or external sources, analyzing informational needs gathering functional requirements for a Business Process.
•Worked independently with users to define concepts, clarify Functional and Non-Functional requirements in order to translate them into application and operational requirements.
•Conducted monthly application review meetings with End Users, to gather and document business needs and translated them into functional requirement document
•Collaborated with developers and subject matter experts to establish technical vision and analyze tradeoffs between usability and performance needs.
•Validated designs and functions with developers clarifying specifications
•Focused strongly on user needs researching and paying close attention to needs and issues dealt with to provide automated system solutions
•Collaborated with project manager in tracking and managing project development process following the Waterfall based SDLC process.
•Responsible for preparing Daily Scrum Meetings, Agendas and other documentation that captured decisions made and provided support to the team throughout all phases of the Software Development Lifecycle
•Prioritizing development backlog, planning releases, planning sprints, and driving requirements/user stories.
Protective Security Officer, US Food and Drug Administration
10903 New Hampshire Ave, Silver Spring, MD
May 2014-Feb. 2017
•Performed armed security of the White Oak Campus perimeter of US FDA
•Verify employee identity
•Greeting customer/other employee and making sure they reach their destination with satisfactory.
•Logging visitors in through Windows XP
•Respond to security emergencies
•Assist employees with lockouts
•Logging daily routine hourly
•Confidential Security Clearance
EDUCATION
Northampton-West Diploma 2002-2006
Prince George’s Community College 2006-2008
REFERENCES
Available Upon Request
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