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Sales Service Representative

Location:
Peabody, MA
Salary:
45000
Posted:
February 25, 2021

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Resume:

STEPHANIE HASSAN

Peabody, MA ***** * 978-***-**** * adkhrf@r.postjobfree.com

EDUCATION:

Southern New Hampshire University, Manchester, NH.

Master of Business Administration Expected: May 2021

Concentration: International Supply Chain Operations

Endicott College, Beverly, MA.

Bachelor of Science September 2016 -August 2019

Major: Business Management

TRAINING & LICENCERS

PROFESSIONAL EXPERIENCE:

Nike, Somerville MA. February 2020 -Present

Team Lead, Product Life Cycle

·Responsible for maintaining weekly cadences: Mis-mates, sales floor audits, bill not scanned reports, and RFID store and sales floor scans.

·Coordinate shipment schedule between department along with third party delivery services, in order to smoothly execute “door to floor” transition of product

·Collaborate with the leadership team to create an enriching environment for the athletes allowing them to grow and develop their passion for the brand.

·Lead the team throughout the day by delivering daily huddles, maintaining adequate sales floor coverage, and facilitating breaks.

·Educate team on features and benefits about Nike products in order to best service our consumers through product knowledge, recommendations, and personal testimonies.

Rockafella’s Restaurant, Salem, MA. April 2019 – August 2020

Part-time Server

·Responsible for prepping the restaurant for opening, closing and next shift.

·Ensure all orders are placed and made according to customer specifications.

·Attend to all guest needs throughout their time in the restaurant.

·Accommodate all customer’s dietary & allergy restrictions.

Bank of America, Beverly MA. September 2019 – February 2020

Customer Service Representative

·Help clients reach their financial goal by understanding their needs; and recommending the right products and services.

·Perform basic banking transactions; deposits, withdrawals, cashier’s checks, and wire transfers.

·Educate clients on products and services that allow them to take advantage of the banks full line of resources.

·Reach financial center sales goals by referring clients to Platform Associates, Registered Bankers, and Relationship Managers; who can further assistant client needs.

NoBull Project, Boston MA.

Seasonal Pop-up Supervisor May 2019 – August 2019

·Determine replenishment orders based on consumer shopping trends both instore and online.

·Organize and maintain accurate stock room count of each product.

·Merchandise product on the sales floor and online webpage to ensure seasonal products and colors are features in a tasteful manner.

·Attend pop-up community meeting and events collaborate with other startup companies.

Nike, Lynnfield, MA May 2015 – April 2019 Part-time Sales Associate

·Greeting and engaging consumers, ensuring the highest level of customer service.

·Active member of product presentation team. Ensure that all new product is properly merchandised on the sales floor.

·Stores Pro Athlete, responsible for training and engaging all staff on new product.

·Receive and send-out product in a timely manner to increase efficiency throughout the store.

CERTIFICATIONS AND SKILLS:

National Society of Leadership and Success (September 2020)

Inducted Member

Computer Skills

Microsoft Suite (Access, Excel, PowerPoint, Word)

EXTRACURRICULAR ACTIVITES

Disney’s Dopey Challenge (January 2020)

Abbott World Major Marathon Challenge: October 2016- Present)

Berlin Marathon (September 2019)

Team PAWS Chicago

Boston Marathon, (September 2020, Virtual Experience)

Team Brigham and Women’s Hospital Stepping Strong

Chicago Marathon (October 2016, 2017, 2019, 2021)

Team PAWS Chicago

London Marathon (April 2018)

Team PAWS Chicago

New York City Marathon (November 2017)

Team New York Road Runners



Contact this candidate