PROFESSIONAL SUMMARY

Certified Scrum Master and a seasoned Software professional with over 18 years total experience in a variety of roles as SCRUM Master and Quality Assurance Lead coaching and mentoring teams and providing leadership expertise in AGILE methodologies using frameworks like SCRUM, Kanban and SCRUMBAN in a variety of fast paced software development environments. Excellent communicator, team player with good organizing, analytical and problem solving skills. Results oriented individual.

EXPERIENCE

Cirium (Formerly FlightGlobal), Alpharetta, GA Aug 2017 – Feb 2021

Scrum Master and Quality Engineering Lead

•As a trained and Certified Scrum Master coached the Data Tooling Squad on AGILE Practices and conducted the Scrum ceremonies within the team.

•Working in the dual role fulfilling the responsibilities as the Scrum Master as well as the Quality Engineering Lead for the Data Tooling squad in a fast-paced AGILE team in the Cirium’s Alpharetta office.

•Conducted all SCRUM ceremonies in the Squad like daily stand-ups, Weekly Backlog grooming sessions, bi-weekly Sprint Planning, Reviews and Retrospectives while also making sure fit for purpose testing strategies are implemented for all applications.

•Provided report metrics like sprint velocity, capacity, and time to market.

•Provided regular reports on sprint activity to all stakeholders.

•Helped in building a team culture of product ownership.

•Collaborated with Product Owner and the stakeholders in the creation of User Stories in the product backlog.

•Acted as a liaison between the business and the SCRUM team helping resolve/remove impediments promptly in a servant leadership role.

•Documented, distributed, and implemented QA best practices ensuring the Security notifications and protocols defined by the organization, Reed Business Information (RBI) are monitored and followed.

•Brainstormed with other QA Engineer’s in the team and implemented test strategies for successful test execution on application functionalities from inception through deployment and support for various applications like Hosted solutions (FlightMaps, ITD’s, Desktop and Design edition), TravelBase, MCT, Schedules Modernization phase 1 and SSIM to GSEC Migration Phase1 etc.

•Ensured QA testing is properly implemented for Security feature (Web Application Firewall) for FlightMaps

•Collaborated in the cross-functional role as the Scrum Master as well as the QE Lead helping the team deliver successful implementation of MCT solution ahead of planned schedule and thereby helping the team achieve “Highflyers” award.

Applications: FlightMaps, ITD’s, TravelBase, MCT, Schedules Modernization, SSIM to GSEC Migration etc.

Environments: MS Office suite, Oracle, Jira, Confluence, Jenkins, Git Hub, Bit bucket, Java, HTML, PG Admin 4

Ernst & Young LLP, Alpharetta, GA Dec 2016 – May 2017

SR. AGILE QA Lead Tester (Contractor)

•Came on board as an AGILE Test Lead Engineer to assist in a crucial period of Project Migration to work on EY Taxspace PE/RE application Migration to TAM/Rebuild developed on IBM BPM tool platform designed to handle the taxable income (Federal and State) data preparation which helps to generate Partner K1s for partnership Firm of EY-Clients who are in Private Equity or Real Estate businesses

•Project implemented as a workflow, where user needs to create client tier structures with Engagements, Entities, Entity Groups, Partners for Entities to create tier relationship and allocation percentages to allocate taxable income for each partner from their respective entities. To calculate taxable income, user needs to map their Income/Expense amounts from their Client Books to EY Standard account and include amounts from adjustments, external investments from other systems and from other Projects within the same client.

•Actively participated in bi-Weekly User Story Grooming sessions and Iteration Planning meetings with Scrum Master, Product Owners, and Agile Team members.

•Prepared the test strategies and discussed the testing goals for each Sprint with the team, assigned User Stories to document test cases, test data.

•Developed Test cases, Test data and reusable test scripts in Rally for User Stories based on the Acceptance Criteria during each Iteration

•Reported defects in Rally and HP ALM that were found during testing of multiple versions of applications on various test environments daily and retested defect fixes after each Promote to respective QA environments

•Reported the Testing status for the current Sprint daily during Scrum meetings.

•Performed thorough Smoke, Functional, System and Regression testing and resolving all the critical and open Bugs prior to Deployment

•Responsible for testing successful Migration of the application

Applications: EY Taxspace PE/RE, TAM/rebuild, PCS (Private Client Service)

Environments: IBM BPM, HP ALM, HP QTP, Rally, MS Office 2013, SQL Server 2012 / 2014, Jira,

REST Client API Testing, JSON Object

Aptys Solutions, Inc., Norcross, GA Dec 2010 – Oct 2016

Lead Quality Assurance Engineer

•Owned all the QA processes in an AGILE development environment and lead a small team of QA personnel in all the testing efforts of the Products in the Organization and reported directly to the Executive Vice President of Operations.

•Gained highest appreciation from the customers for providing a bug free software products on time, my contribution resulted in Customer Satisfaction and an increase in sales, Sales grew from 1 bank as a customer to 10+ banks within a short time that are currently using PAYLOGICS.

•Participated in Business requirements gathering meetings, discussed and documented the system test requirements in collaboration with the design architects and SME’s. Brainstormed and documented the testing approach and test strategies for the current and future releases. Developed reusable test scripts and test data to speed up testing for customer delivery timelines.

•Collaborated with the Dev team and discussed the testing goals for each Sprint with the team, assigned the work to peers and self, documented test cases and performed the testing using various testing techniques to validate the requirements.

•Mentored and trained other QA team members with the knowledge base of the software Products and QA processes to increase productivity and improve business by always keeping the Big picture in mind.

•Brainstormed with the Business Analyst and translated Business requirements into User Stories.

•Developed Test cases, Test data, and reusable queries to streamline QA process Sprint over Sprint, decreasing the overall timeline to test, resulting in a faster time to market.

•Performed security testing on the application to prevent SQL Injection attacks.

•Accomplished testing goals on time and within budget throughout various testing phases like Smoke, Functional, Performance, backend testing, Negative testing, Regression testing and User Acceptance testing to deliver bug free software to the Customer’s Production environments.

•Reported the Testing progress for the current Sprint daily during Scrum meetings.

•Triaged all reported bugs in every environment to ensure that there was consistency across the environments. Documented the bug history in Team Foundation Server along with the user stories, updated resolution status in TFS.

•Worked closely with the system administrators and architects to maintain the QA environment coordinated with the development and production environment, understood the environmental discrepancies and ensured that defect reproduction is smooth. Documented and kept a log of changes in the QA environment for tracking purposes.

•Developed, Reviewed and Distributed the Testing Release Notes with Customers and the Management.

•Worked closely with the Production Support Team

Applications: PayLOGICS

Environments: AGILE Testing, ASP, .NET4.0 and 4.5, Microsoft Team Foundation Server, Windows 2007, SQL Server 2008 & 2012, SQL, C++, Java Script, Selenium, C#, Amazon Web Services(AWS), Jira, Cloud Computing, SaaS, SOA, API Testing

RBC Bank (Smartstreet), Norcross, GA November 2008 – September 2010

Senior QA Analyst

•Owned and managed all the QA processes and testing efforts independently and reported directly to the Director of Technology

•Maintained all the Quality Center modules as the QC Administrator

•Developed Test Plans and detailed Test cases for various individual projects from Functional Requirements, developed reusable test cases to speed up testing.

•Estimated the time and effort for the projects adhering to all the company’s Policies, procedures and standards, developed a complexity based estimating model to resolve ambiguity in testing efforts.

•Communicated with the development team throughout a Bug’s Life cycle starting from conception through its resolution

•Tested the migration of VB6/ASP legacy solutions into .NET for more scalability and performance improvements

•Developed application specific SQL queries to triage and verify application functionality testing.

•Tested the Daemon Architecture Automation for End of Day processing jobs to replace the tedious and time consuming Manual Processing

•Reported Testing and defect metrics to the management through status reports and progressive charts.

•Performed thorough Smoke, Functional, System and Regression testing and resolving all the critical and negatively impacting open Bugs prior to Deployment

•Documented and maintained testing Release Notes with every Release for Audit Trail

Applications: Smartstreet, Online Payments, Login Security Enhancements, Payment Center, Secure Messages, ACH Limits

Environment: Silverlight, ASP, .NET3.5, Quality Center9.2, Bugzilla, Windows 2003, SQL Server 2005, SQL, C, C++, Java, MS Office 2003, Manual Testing, QTP Automation.

Bridgevine, INC., Alpharetta, GA March 2008 – November 2008

QA Analyst

•Conducted Web Application Quality Assurance duties in an AGILE Development Environment.

•Generated detailed Test Plans and Test Cases from Project Requirements.

•Ascertaining Functionality, Usability and Reliability of Designed Software Execution Performance and Graphic User Interface (GUI)

•Reported and Tracked software performance issues and Bugs using Quality Center 9.2

•Worked with Rally – AGILE Scrum Master Requirement Management tool in a fast-paced environment to test the User Stories developed by the Business Users.

•Created User Story Specific Test Data prior to Test Execution.

•Communicated Software improvement feedback & Suggestions to the Development team to better meet User Requirements and enhance Product.

•Responsible for updating the Management on QA Progress and Issues

•Tested Web application via VMware.

•Worked directly with Development to implement a build Schedule and Structure.

•Mentored other QA Analysts in the team

Applications: Integrated Broadband and Information System

Environment: AGILE, .NET, Java, Windows 2003, SQL Server 2005, Quality Center 9.2, Rally, SCRUM, XML, SQL, VMware, Test Harness, Manual Testing, API Testing

ExeCue, INC, Atlanta, GA October 2006 – February 2008

QA Analyst

•Paired with developers and product owner to analyze the business requirements and functional specifications in an AGILE Development Environment.

•Documented test plans and test cases based on the solution definition documents and use case documents.

•Performed User Interface testing to test whether the application complies with the User Interface standards.

•Performed Smoke, Functional, Integration and Regression testing.

•Automated reusable test scripts using Quick Test Pro and used them for Regression Testing.

•Participated and reported testing progress in all test related project team meetings.

•Collaborated with developers as needed to isolate root cause of defects.

•Tested ETL Source to Target mappings and data transformations between source and target databases using SQL queries.

•Executed automated test scripts using QTP.

•Collaborated with other team members, collected defects from Regression and UAT testing, reported them to development via Test Director and re-tested the bug fixes to resolution

Applications: ExeCue System for Citi Group

Environment: Java, JSP, ASP, Oracle9i, Windows 2003 Server, SQL Server 2005, SQL, Unix, WinRunner7.5, Quick Test Professional 8.0, Test Director 7.6, Manual Testing, Bugzilla, AGILE testing, ETL

ObjectNet Technologies, Atlanta, GA August 2002 – September 2006

QA Analyst/Engineer

•Gathered functional requirement documents, analyzed system design and prepared test strategy.

•Designed detailed test cases for manual testing based on the functional requirement documents.

•Involved in weekly meetings with the development team.

•Ensured that the QA Testing followed the schedule and guidelines as laid out in the Master Test Plan.

•Performed functional and regression testing manually between different modules to determine the flow of data. Worked closely with development team at all stages of the SDLC (Component, System, UAT, and Production). Worked closely with users during User Acceptance Testing and discussed possible resolutions to issues.

•Generated and distributed reports regarding the status, progress, and the results of the testing effort.

Applications: TeluguOne.com, Consultant Management System

Environment: Java, JSP, J2EE, Oracle 8i, UNIX, Sun OS 5.7, Windows 2000 Server, Win Runner, Quick Test Professional, Load Runner, Test Director7.0

TECHNICAL SKILLS

Industry Experience:

Aviation, Banking/Finance, High Tech

Competencies:

SCRUM MASTER, AGILE QA/Testing Lead, QA Analyst/Engineer, Business Analyst, Data Analyst

Software/Tools:

Win Runner, Quick Test Professional, Selenium, Load Runner, Test Director, Quality Center, Bugzilla, Visual Studio Team Foundation Server, Rally, Jira, Test Harness, Microsoft Test Manager, ETL/Database testing

Databases:

Oracle, MS SQL Server

Other Tools/Apps.:

Microsoft Office Applications, Amazon Web Services(AWS), Cloud Computing, SaaS, SOA, REST Client API, JSON Object

EDUCATION

Bachelor’s Degree in Computer Science from Andhra University, Visakhapatnam, India

Post Graduate Diploma in Computer Applications from IICE, Visakhapatnam, India

Certified ScrumMaster from SCRUM Alliance and the International SCRUM Institute

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