Address: **** **** **** *** *******, CA *****
Phone: 925-***-****
Email: ***********@*****.***
https://www.thedevonhicks.com
Profile Seeking employment in the field of IT operations, database administration, troubleshooting software and hardware related problems, and manual or automated testing to advance my skills in computer technology.
Qualifications * Quick learner who is detailed oriented. * Believe quality is the key.
* Good communication and people skills. * Good problem solving skills
* Follow directions and deliver timely results. * Highly motivated
* Ability to work effectively alone or in a group. * Fast-paced environment. Education Southern University and A&M College
Baton Rouge, Louisiana
Major: Computer Science/Information Technology
Expected Graduation date: Dec. 2021
NPower Tech Career Accelerator Program, College of Alameda Alameda, California
Comp TIA IT Fund & Security Certified, CISCO CCENT & training. Completed date: Dec. 2018
Professional
Experience Southern University and A&M College Baton Rouge, LA IT Support Sept 2019 - Mar 2020
Worked on the college computer lab providing assistance to students and staff members by identifying and troubleshooting issues with networking, hardware and software. Ensured all related equipment was configured to required specifications. Provided strong organizational, verbal and written skills.
InShape Antioch, CA Welcome Desk Team Member
Jun 2019 - Aug 2019
Greeted members and perspective members when entering the club. Ensuring a positive stay. Inspected members cards and signed in using computers. Displayed and demo products. Operated, balanced, read and recorded cash register. Prepared close out reports. Responded to all inquires. Assisted in other departments when needed. Carried up to 50 lbs. Understood InShape policies relating to operating procedures, safety, and work flexibility.
Amazon Richmond, CA Associate
Jun - Dec 2018 and May - Aug 2017
Performed shipping, receiving, stockroom and inventory duties. Handled packages from small envelopes to boxes ranging up to 50 pounds. Rotated tasks multiple times a week which added variety to the job. Ensured product deliverables met expectations. Operated carts, dollies, motorized conveyors, hand trucks and other moving equipment to move large quantities of merchandise ready for shipment within the fulfillment facility. Used smartphone, apps, Devon
Hicks
handheld devices to scan merchandise. Performed data entry, computer work, to search for products and parts on line using Amazon/Google software.