Richard I. Smith
**** **** ****** ****, ***-B*** Tucker, GA 30084 404-***-**** *******@*****.***
CAREER SUMMARY
Solutions-oriented professional with over 20 years experience in network architechure, security analysis, and project management for high-profile, large-scale infrastructure and broadcast network projects seeking an IT compliance and governance position. Adept at utilizing and combining technical expertise with business management skills including risk management, resource allocation and tracking, equipment and materials procurement, process optimization/re-engineering, budgeting, estimating, and change management. Excellent interpersonal, mediation, and organizational skills. Qualified for vendor and client interaction at all levels.
Key Proficiencies & Skills
Cisco Routers and Switches
Cisco ACS 5.5 Server Appliances
Cybersecurity/Security Analysis
Technical Writing for Documentation & Planning of all Projects
Dynamic Multipoint IPsec Configuration
Microsoft Active Directory Administration
802.11 a/b/g/n Wireless Administration
Data Center Migration
Multi-Protocol Label Switching (MPLS) Networks
Network & Systems Security
OC-192 Networks
Simple Network Management Protocol
SolarWinds Orion Network
Stealth-Watch and Lan-Scope Network Management Systems
Technical Writing
UNIX/Linux Server Administration
Windows XP/7/Server ‘03/’08/’12 Administration
Physical to Virtual Server Migration
PROFESSIONAL EXPERIENCE
SR. TECHNICAL WRITER
Intelsat Corporation Atlanta, GA August 2019 – Present
Supported staff engineers in the writing and editing of network design, interface and architecture documents, network plans, and complex internal technical publications.
Assisted with Cisco and Palo-Alto equipment upgrades including documenting Endpoint logical connectivity for various system locations.
Amended and revised Teleport & PoP (Place of Presence) diagrams using Visio software; prepared for migrations by creating client service graphs using Cacti software and Net-Cracker to revise device name/location and port designation for IS1-2.0 Migration Project.
Finalized network diagrams for Intelsat NOC escalation/troubleshooting, future projects and migrations.
Drafted, documented and simplified complex technical requirements, methodologies and procedures for diverse audiences.
Mentored fellow coworkers to enhance knowledge base for future projects and to contribute to the career development of high potential employees.
SR. NETWORK ENGINEER/SR. TECHNICAL WRITER
Time Warner, Inc. -Turner Broadcating Systems Atlanta, GA December 1991 – February 2018
Responsible for network design, technical writing and construction of the Time-Warner Global network serving sister companies CNN, TBS, Warner Bros., HBO and Time-Warner Corporate.
Planned and directed the scheduling, development, installation, technical writing, documentation, maintenance and testing of contingency plans and hardware maintenance and lifecycle planning for the corporate hardware and networking assets; served as Lead Project Manager on high-profile, complex networking projects.
Designed, configured and deployed high available networks built on Cisco routers, switches and wireless LAN devices, HP 12500 & 5900 switches, F5 Load Balancers, and Palo Alto Firewalls utilizing Endpoint; utilized and managed System Center Configuration Manger (SCCM) for reduce server vulnerabilities and strengthen network protection.
Engineered and implemented Cisco network system configurations included VoIP, Data and diverting internet destine traffic via a local Cisco PIX firewall; implemented and installed Skype for Business and RingCentral.
Implemented Sprint-MPLS WAN connections across Time Warner’s Corporate Domestic and International network. Default-routed cities included: Hong-Kong (Time-Warner Center HK), Atlanta (CNN), New York City (Columbus-Circle) and London (GMS-Greater Marlboro Street). Requirement of technical writing for adequate design, planning, maintenance and documentation for all locations.
Managed and maintained wireless voice & data networks comprised of (22) AP’s, (1) 3750 w/routing code and POE, and (3) 3750 switches also possessing POE; utilized Cisco Catalyst 6509-E for distribution and 6506’s as site core routers utilizing Ten-Gigabit technology with Dark-Fiber vendor services for diverse WAN connectivity.
Engineered and implemented flyaway kits (1-Cisco 2811, w/two 3750G’s) for TNT Sports network coverage for major national sporting events using Sprint-MPLS Bonded T1s for the WAN piece. Technical writing for planning & design for the magnitude of the project.
Engineered and deployed VoIP technologies for six remote sites connected the DC Bureau using Cisco 2621’s and Cisco 2924’s. Sites included the White House, Pentagon, Senate, House of Representatives, George Washington University, and the Justice Dept.
Designed and deployed the Distributed Sniffer Servers for monitoring and analyzing network traffic between segments via Glass Hopper Matrix Switches. Technical writing was necessary for documentation of this project.
Utilized Cisco (WAAS) Wide Area Application Services (IP-based video WAN acceleration unit using Cisco's IP video infrastructure and video-encoding technology) to transfer multi-gigabit files for broadcast in real-time.
Executed troubleshooting, performance monitoring, and security analysis utilizing vulnerability remediation management tools and technical writing to document/plan various projects.
RELATED EXPERIENCE
Project Manager: Future Design Communications, Norcross, GA
Project Manager: Colony Communications, Decatur, GA
Lead Technician: State of Alabama, Telecommunications Department, Montgomery AL
EDUCATION
ALABAMA STATE UNIVERSITY – COMPUTER SCIENCE
Completed 3 years towards Bachelor of Science degree
TECHNICAL TRAINING
Certified Cisco Network Associate Boot Camp
F5 Troubleshooting Training
Border Gateway Protocol
Introduction & Advanced Cisco Router Configuration
Cisco Internetwork Troubleshooting
Cisco Internetwork Design Configuration
Cisco Router Installation & Maintenance
Cisco Catalyst 5500 & 5000 Configuration
T1/T3 Implementation
UNIX/Linux Server Administration
Advanced UNIX System and Network Security
Understanding ATM Networking Applications
Understanding High-Speed Networking
Introduction & Advanced Wellfleet Router Configuration
Introduction & Advanced Sniffer Protocol Analyzer
TCP/IP Protocol Training
Advanced LAN Wiring