Professional Profile
With significant experience in administrative and assistive roles, I am skilled in organization, coordination of tasks, providing key collaborative and supportive assistance and able to deliver positive results in a fast-paced and challenging environment. I am looking to employ my administrative knowledge and competencies to facilitate a streamlined, communicative and organized work space.
I aspire to take part in a respectful and productive work environment in which diverse perspectives are encouraged for the purpose of sharing information openly and willingly.
Work Experience
July 2019
Jan. 2020 Devoteam French International company
Associate recruiting
Key Responsibilities
Scheduling the interviews
On boarding process
Filing the employees document
Medical insurance for employees
Mar. 2019 Jordan Emirates Insurance P.S.C
July 2019 HR Assistant
Key responsibilities
Coordinated the planning of employees training programs.
Responded to inquiries regarding policies and procedures.
Responsible for editing, updating and communicating HR related information to employees in a timely manner.
Helped to monitor and promotes employee satisfaction indicators.
Processed approved bank and cash transaction and/or payments after ensuring information included in the descriptions and incidents reports are accurate and in compliance with the company’s guidelines.
July 2012 Arab Jordan Investment Bank
Sep. 2012 Retail Customer Service Coordinator
Key responsibilities
Handled loans requests, vet them, indicated any missing information, red flags and made recommendations for the final decision process.
Handled customers who were interested taking loans, mostly related to mortgage
Facilitated communication between customers and third-party appraiser for suitable evaluation of the property value.
Communicated final decisions to customers
Education
Sep. 2015 MA, Management Amman - Jordan
Jan. 2019 Amman Arab University
Thesis title: “The impact of organizational Justice on organizational commitment with employee satisfaction as a mediating factor at Islamic Banks in Jordan”
Sep. 2007 BA, Marketing
Aug. 2012 Applied Science University, Amman - Jordan
Skills
Languages: Fluent in Arabic, Proficient in English -written and verbal.
Computer: Skilled in Microsoft Office: Word, Excel, Outlook, and PowerPoint.
References available upon request