Wendy Scanlon
Akron, OH *****
adkhgp@r.postjobfree.com
Objective
Seeking a position where I can contribute my acquired skills and educational background to benefit my employer, as well as improve and advance my potential.
Skills & Abilities
CUSTOMER SERVICE
PAYROLL
HUMAN RESOURCES
RETAIL
Experience
2019-2020
Department Manager, Giant Eagle, Inc. - Montrose, OH
Managed a small team and ensured quality standards
Responsibilities:
Catering, Retail and Service duties in Prepared Foods Department
Customer service, stock management and accounts.
Provided responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.
Followed all food safety and sanitation procedures established by the company and other regulatory agencies.
Prepared special orders and party trays.
Cooperated with others to ensure customer satisfaction.
Confirmed that all displays, products, and services comply with company standards.
2002 to 2005
Documentation Clerk, Northwestern Health Board - Sligo
Responsibilities:
HR Administration
Updating Training Material Final format of Training Guide
Transcription/Dictation Publishing documents to SAP website
Copying, distribution and filing of documents
Indexing and tracking of documentation
Modules:
MS Excel Recite Documentation Publisher
MS Word
SAP HR Data Entry
MS Access Visio
MS Power Point Lotus 1-2-3 MS Publisher
MS Outlook
1996 to 1999
Research Consultant Peter D Hart Research - Akron, OH
Responsibilities:
Public Opinion Polls for New York Times
1992 to 1994
Administrative Assistant, Excel Interiors - Upland, CA
Joined as a grad and advanced quickly to pick up administrative duties in a rapidly growing company. Trained into Payroll Administration and was soon trusted to assume full responsibility.
Responsibilities:
Telecommunications
Administrative duties
Education
December 2017-June 2018
QQI Level 5 Certificate Business Admin in Microsoft Office, VEC (ETB), Sligo
Modules: Microsoft office 2016
(Word) Word Processing Level 5
(Excel) Spreadsheets Level 5
(Access) Database Level 5
2002
LAS VEGAS LEARNING CENTER
MICROSOFT OFFICE XP
Communication
Experienced, dedicated and diligent team player. Possess excellent organisational skills, and am able to deal with challenges effectively. Experience in working with government, retail and service industries in Ireland and the USA. User experience and capability with technological solutions, such SAP, Microsoft Office.
Certification
OSHA Food, Health and Safety
References
Available on request