Project Coordinator

SARAH CHRISTOPHER

*** ******* ** • Raleigh, NC **605 • 336-***-**** • ***********@*****.***

Objective:

Dedicated and motivated Project Coordinator with proven problem solving, communication, and organizational skills seeking to apply my abilities to the position of a Junior Project Manager. Experienced in managing up to 5 projects concurrently, coordinating meetings with cross-functional teams, and handling all aspects of a transformation, I am confident I will bring value to your company.

Professional Experience:

Verizon Business- Cary, NC January 2020- Current

Project Management Coordinator

Managed multiple project transformations such as Virginia IT Agency, ATI Physical Therapy, Proctor & Gamble, Speedway, and Hibbett Sports

Maintained and updated all tasks on an implementation checklist such as pre-testing, phone or router installation, phone migration, and close-out activities during data and voice activations.

Organized meetings and scheduled invites on Microsoft Outlook to all team members, network engineers, and field technicians prior to site visits.

Participated in project design and site readiness meetings and proposed improvements if necessary.

Supervised current projects and coordinated all team members to keep workflow on track.

Communicated with project leaders and managers to identify and define project requirements, scope and objectives.

Provided assistance and training to new team members once onboarding the project.

Reported lessons learned and implemented workarounds after activations were complete.

Recorded project activities on a Global Installation Tracker once completed.

Pediatric Therapy Associates- Raleigh, NC September 2018 – December 2019

Administrative Professional

Responsible for management and administrative duties for Pediatric Therapy Associates

Answered phones, checked patients in and out, and scheduled appointments

Keyed charges for in clinic and home visit therapists

Maintained calendars and scheduled patient appointments

Responsible for all regulatory documentation and verification of credentials for patients

Collected and processed new patient paperwork and verified insurance benefits

Utilized Electronic Health Records for scheduling/billing

Coordinated referrals by obtaining patient demographic and insurance information, and scheduling new evaluations for Speech Language Pathologists, Physical Therapists, and Occupational Therapists

Provided prompt, efficient, and accurate customer service

UNC Rex Hospital – Raleigh, NC

Intern/Health Information Student January 2018 – April 2018

Shadowed clinical managers in the Two Women’s and Three Women’s Post-Partum Unit.

Attended meetings such as Quality Improvement, Patient Safety, and PQCNC conference.

Managed projects independently and created resources for patients in Women’s hospital.

Gained understanding of hospital operations, administration, and management.

Education:

East Carolina University Greenville, NC August 2014 – May 2018

Bachelor of Science in Health Services Management

Skills and Certifications:

Excellent verbal and written communication and administration skills

Proven record of reliability and responsibility

Ability to prioritize and execute tasks and work within a fast-paced, dynamic environment

Strong analytical skills, capable of assessing conditions and implementing appropriate intervention

Skilled in Microsoft Products, Customer Service and Client Relations

ITIL v4 Foundation Level April 2020

PRINCE2 Foundation Certification Training January 2021

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