Arlene Biteng
Customer service representative
************@*****.***
Tanco St. Brgy. Capehan Tarlac City Tarlac, Tarlac, 2301
Career Objective
Hard-working professional with 9+ years of experience and a proven knowledge of customer communications and conflict resolution. Aiming to leverage my skills to successfully fill the Customer service representative role at your company.
Experience
Customer Service Representative Sitel Philippines Inc, Tarlac, Tarlac / Oct 2015 - Jan 2020
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Customer service Representative Sutherland Global Services, Tarlac, Tarlac / Dec 2010 - Oct 2015
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Check to ensure that appropriate changes were made to resolve customers' problems.
Education
STI TARLAC Tarlac, Tarlac 2 yrs Vocational Graduate Computer Programming (Apr 1992)