QUALIFICATIONS SUMMARY

Over ** years of hands-on management level involvement with Microsoft and Novell information management platforms, along with a wide range of hardware products

Proven ability to develop company wide, results targeted solutions, from the planning and implementation stages through day to day administration, while maintaining budgetary restraints

Up to date familiarity with the latest versions of popular software packages, including MS Office

Proficient with setup and configuration of servers, workstations, LAN equipment and peripherals

Solid experience with communications, e-mail, Internet access programs and LAN/WAN technologies.

PROFESSIONAL HISTORY

INFORMATION TECHNOLOGY MANAGER

Scientific Therapeutics Madison, NJ

August 1997 – August 2014

Responsibilities Included:

Management of the Information Technology department. Strategic and operational planning and implementation of technology-based solutions for the company. Computer and telecommunications operations, developing annual IT budgets, establishing policies, procedures and standards. Negotiating contracts with vendors and coordinating IT related training. Hardware installation, software support, troubleshooting and upgrades for up to 35 on-site and remote access users are also a primary responsibility of this position.

Selected Accomplishments:

Managed the conversion and upgrade of 1 NetWare 3.12 server initially to Windows NT 4.0, then to subsequent server versions resulting in an overall 20 percent increase in server uptime, increased user productivity, lower support costs

Increased overall network performance and reliability by upgrading existing 10mbs hubs to a 10/100mbs, then to a 1ghz switched environment

Implemented conversion from Novell GroupWise to an in-house Exchange Server 5.5 with Internet gateway

Setup and management of a Microsoft SQL 6.5 server

Upgraded the company’s document management system using DocsOpen software

Moved all documents to a new FileHold document management system using a SQL server express 2008 R2 backend

Implemented a VMWARE ESX 4.0 environment that resulted in hardware savings as well as reduced power consumption, improved system backup, recovery processes and general business continuity.

DIRECTOR OF MANAGEMENT INFORMATION SYSTEMS

Continental Choice Care, Inc. Florham Park, NJ

June 94 – April 97

Responsibilities Included:

Directing the Information Systems department. Strategic and operational planning and implementation of technology-based solutions for the company and its subsidiaries. Computer and telecommunications operations; developing annual IS budgets; establishing policies, procedures and standards; negotiating contracts with vendors and coordinating IS related training. Hardware installation, software support, troubleshooting and upgrades for 45 on-site, and remote VPN users.

Selected Accomplishments:

Managed the conversion of 2 NetWare 3.12 servers to Windows NT 3.51 and 4.0, resulting in an overall 7 percent increase in server uptime, increased user productivity and lower support costs

Instituted Disaster Recovery Plan, which significantly increased data integrity and availability

Implemented company-wide solution to automate and track clinical, operational, sales and marketing data

Connected remote offices and facilities to the corporate LAN utilizing standard modem banks and ISDN lines

Empowered users to do on-line claim entry and verification of insurance eligibility through dial-up connections with primary insurance companies. This reduced claim payment turnaround time, originally thirty to ninety days, down to a consistent two weeks. The result was an increase in cash flow and user productivity. This system also allowed on-line correction and resubmission of problem claims

Developed company World Wide Web home page advertising our services, as well as a private intranet network for the dissemination of company information to employees

Performed upgrade of our 10base-T Ethernet LAN to 10/100base-Tx using fast Ethernet switches and 100base-Tx hubs. This leveraged our investment in existing equipment and provided increased bandwidth for power users, while reducing network bottlenecks.

EDUCATION

HS GED

TRAINING / SEMINARS

Hummingbird Technology conference, February 1998, 1999, 2000, 2001 and 2002

Microsoft TechEd conference, several years 1998 through 2005

Telecommunications for the Business Professional, September 1997

Supporting Microsoft Windows NT, May 1996

NetWare 3.12 Administration, July 1995

PERSONAL

Married, three children, NJ Certified EMT-B

TECHNICAL SKILLS ADDENDUM

Hardware

SERVERS: Micron NetFrame, Compaq Series 1500, 4500 and 5000, HP NetServer, HP ProLiant

WORKSTATIONS: HP, Compaq, Micron, Dell

NOTEBOOKS: Micron, Fujitsu, Toshiba, Dell, Compaq, and Apple PowerBook.

LAN/WAN: D-Link, 3-Com, Intel and Bay Networks hubs and switches

PERIPHERALS: HP, Canon and Panasonic printers and scanners; APC backup power supplies.

Software

OPERATING SYSTEMS: Microsoft Windows 10, 8.1, 8.0, 7, XP and 3.51 and 4.0 workstation; Server versions NT 3.51 to 2012 also running Windows Server 2016 Std Evaluation on a VMWARE Virtual Network at home to remain current with the platform.

VMWARE ESX Server 4.0, vSphere 4 and 5 with Operations Management, VMWare Workstation

Novell NetWare 4.00, 3.12, 3.11, MAC System 7, Citrix XenServer, Xen Desktop

OFFICE SUITES: Microsoft Office 365, 2013, 2010, 2007, 2003, Visio 2013

DOCUMENT MANAGEMENT SYSTEMS: DocsOpen through 4.0 and FileHold

DATABASE: MS SQL 6.5 and 7.0; MS Access

ACCOUNTING: RealWorld 7.0, Microsoft Dynamics, Visual Accounting and QuickBooks

PROJECT/PIMS: MS Project; MS Schedule Plus; Act 3.0; Lotus Organizer; Goldmine, Goldsync

EXCHANGE SERVER/MAIL: MS Exchange Server 5.5, 2007, 2013 MS Outlook Client, MS Mail, MS Exchange Client, Outlook Web Access

DIAGNOSTIC TOOLS: Intel LANDesk Management Suite; Network Instruments Observer ANTIVIRUS: Norton, McAfee, Avast and Trend Micro products

INTERNET: All popular browsers

OTHER: SpiceWorks, SolarWinds, various backup programs including Veam for ESX

LAN / WAN And Communication Protocols/Services

TCP/IP, IPX/SPX, NetBEUI, AppleTalk, SNMP, DNS, DHCP, WINS.

Ethernet, Frame Relay, Full/Fractional T-1 and 56k Leased Lines telnet and FTP.

SMTP, POP3

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