Manager Store

RESUME

FARZANA .L Mobile: +91-782*******

Email: ***************@*****.***

Overview

Experience in retail customer service including fashion, retail friendly, outgoing and responsive personality, enthusiastic, conscientious and hardworking. A good team player.

Education

B.A. Economics

JBAS College for Women (SIET)

Teynampet, Chennai – 600018.

Work Experience

M/S. GLOBAL FASHIONS

JUNE 2014 – JULY 2015

JOB TITLE: Sales & Customer Service Associate, Women’s fashion department

ENVY Me a unit of fashor .com

JULY 2015 _ May 2017

JOB TITLE: Sales & Customer Service Associate, Women’s fashion department

The S Studio

June 2017_ Jan 2018

JOB TITLE: Sales & Customer Service Associate, Women’s fashion department

Samyama Boutique.

JOB TITLE: Store Manager, Sales & Customer Service Associate, Women’s fashion department

Feb 2018 - Feb 2019.

Moira

JOB TITLE: Store Manager, Sales & Customer Service Associate, Women’s fashion department

March 2019 - Sep 2019.

Kay the fashion bay,

JOB TITLE: Floor manager and customer relations officer,

Sep 2019 - Dec 2020

Responsibilities:

●Serve customers with customer service standards

●Organize merchandise and stock inventories

●Help customers with enquires – provide advice, styling tips and product knowledge

●Resolve customer disputes

●Provided a high standard of customer sales & service

●Maintained brand-merchandising standards

●Effectively process stock inventories

●Assisted manager with stock merchandising

●Sales & Customer service

●Handling cash

●Inventory management

●Quality control

●Quality check

●Maintenance Accounts

●Purchasing

●Store Managing

Achievements:

●Received many positive comments from customers regarding my customer service.

●Learnt about merchandising for a retail fashion boutique.

●Managed the shop for periods of time when the manager was called away.

●Developed an understanding of brand management and in-store presentation.

●Received excellent work experience report from manager.

●Developed a sound understanding of retail selling principles.

LANGUAGES

Can Fluently Speak in TAMIL, ENGLISH & HINDI

PERSONAL DETAILS

Father’s Name : Lathif Basha.S

Date of Birth : 15th August 1993

Nationality : Indian

Religion : Muslim

Address : No:914, 62nd street, 10th sector, KK Nagar. Chennai -600078

Place : Chennai

Date : 17/12/2020 (Farzana. L)

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