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Manager Customer

Location:
Mumbai, Maharashtra, India
Posted:
February 25, 2021

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Resume:

GANESH RAMAN NAIR

SHREE JIVDANI KRUPA COMPLEX, **4 B WING VISHNU

*, ********** **** ***** **** - 401305, MUMBAI, INDIA D.O.B : 17-09-1981

Email : adkgxh@r.postjobfree.com

Mobile: 887-***-****

OBJECTIVE AND PROFILE

Role : I have worked in jewellery has QC checker and have total knowledge of process from model making to Final QC product. I have handled metal setting, polishing, filing and QC repair department.

Role : On contract basis I haved worked

Role : IN AMAZON I had started working had Van Associate then after 1 1/2 years I was promoted to Support staff in delivering process in Hub. After 1 year I became Station Process Associate for 2 1/2 years.

In this period imy job was to Handle my support staff for Receiving, Sorting, Assign And Depart Package for delivery.

I was doing cash collection from Delivery Associate who come from field after delivery packages and maintain records on Excel sheet on on computer and also on register and maintain records of Inbound and Outbound of Vehicle which comes I Hub.

OBJECTIVE

EDUCATION

Degree/Course institute Year of Passing Percentage / Grade

HSC SHRI SAMARTH JUNIOR

COLLEGE

Pursuing 44

WORK EXPERIENCE

Organization Designation Duration

QC CHECKER JEMS AND JEWELLERY 01-08-2000 to 30-08-2013 Organization Designation Duration

cash and data collection Abc 01-05-2013 to 30-08-2013 Organization Designation Duration

STATION PROCESS

ASSOCIATE

AMAZON 08-08-2015 to 01-04-2020

PROJECTS

Title Control delay in Delivery & Pickup pkt

Description : I Amazon our main motto way focus on customer satisfaction for that we use to monitor each and every Delivery Associate and Van Associate of Delivery partners and Amazon Associate Delivering and Return Pickup of packages which was assigned to them for delivery. First our delivery and Customer return pick up was 80% to 85% After my Team leader Station manager told look after it within 2 to 3 months we continuesly take care of every process and started interact with customer directly and according to their availability we start delivery delayed packages delivered on the field itself. For that Me and my team member wear appreciated by our Superior I was awarded .

Duration : 3 month

Role : Supervising process and Handling team

Team Size : 8

LANGUAGES

English, Hindi, Marathi, Malayalam

English, Hindi, Marathi

INTERESTS

Learning new things

SKILLS

Supervising and team Handling with Superior guidelines HOBBIES

Playing cricket and Reading books

ACHIEVEMENTS

2 time awarded for making different in Amazon

DECLARATION

I hereby declare that the above mentioned details are true to the best of my knowledge.

Date: 30-08-2020

Place: VIRAR



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