Sales Representative Executive Assistant

Personal Information

Adrian T. Fernandez

*** ***** **. *****, ******* City, Zamboanga del Norte

December 18, 1988

Contact Information

092********

****************@*****.***

SKYPE: live:.cid.a41a4ba2ac2f6ef6

Core Qualifications

Experienced Customer Service Representative

Experienced Technical Support

Advance Training Skills for Call Centre Agent

High proficiency with MS Office, CRM tool

Assisted team leaders on developing agents skills

Handled billing, technical issues, payments, sales etc.

Assisted supervisors on handling sup calls requested by customers

Experience

The Best of Retrogaming Email/Chat Support (Home-Based), September 7, 2020 – January 17, 2021

Leadz On Demand Executive Assistant/Social Media Management (Home-Based), February 5, 2020 – August 12, 2021.

Teletech Cebu City/Hewlett Packard Tier 2 Customer Service (Supervisor) July 10, 2019 – January 27, 2020

Sykes Cebu/ Google Order Management and Pixel Phone Technical Support, January 15, 2018 – June 17, 2019.

Clickable Brand Sales Representative, 2017 – 2018.

Convergys Cebu IT Park/ Citi Bank Financial Associate, December 7, 2015 - March 26, 2017.

Shrine City Executive Band, Dapitan City Singer / Vocalist, 2009 - 2013.

Education

Bachelor of Science in Business Admnistration

Medina College, Misamis Occidental

Reference :

Joel Pio

Google Play / Pixel Phone Team Leader

092********

Rammel Alugar

Google Pixel / Order Management SME

092********

Rachel Arbonida

Citi Bank Retail Unit Manager

091********

Michael Perez Vergara

Citi Bank Retail Operations Manager

094********

Vanessa Mangubat

Teletech Hewlett Packard Tier 2 Customer Service Team Leader

091********

Contact this candidate