PAMELA SIMEON

Phone # : 818-***-**** Email : adkgr6@r.postjobfree.com

https://www.linkedin.com/in/pamela-simeon-809686143/ OVERVIEW

Results-driven and self-motivated professional with success of supporting sales growth and increasing revenue. A team player with a positive energy and a passion for providing customers with an exceptional sales experience with expertise. Open to new opportunities to expand office administrative skills and to enhance career path through growth and development within sales. EXPERIENCE

DATE CONCIERGE TAWKIFY JULY 2019 – APRIL 2020

• Conducted as many as 15 interviews daily to match clients suited for the platform.

• Planned and scheduled video chats through Zoom for potential client leads.

• Completed date planning for clients and candidates, while managing suitable meetup protocol.

• Coordinated feedback calls for clients and candidates, providing a valuable experience.

• Trained new cohort to strategize and maintain a workflow to achieve more dates than threshold.

LOANS SALES REPRESENTATIVE LENDINGCLUB AUG. 2018 – JULY 2019

• Contributed in over $2 million of loan sales revenue quarterly through inbound calls and loan retention.

• Overcame customer objections and provided personalized solutions to determine proper loan amounts for customers.

• Developed sales strategy of creating spreadsheets & excel in order to enhance the customer experience.

• Provided excellent service to customers over the phone in a fast paced environment, while utilizing tools of ZenDesk, Tableau, Spreadsheet, and Webex. TERRITORY SALES MANAGER SOUTHERN GLAZERS WINE AND SPIRIT FEB. 2018 – AUG. 2018

• Recognized for building the most wine displays for sales within the terriory.

• Created point of sales displays for buyers and cheerfully built rapport with potential customers.

• Recommended portfolio solutions to buyers and helped improve their foot traffic. CERTIFIED BARISTA PHILZ COFFEE SEPT. 2016 – FEB. 2018

• Partnered with team members to make a great customer experience by making quality drinks.

• Increased daily revenue by upselling and suggestive selling Philz products.

• Promoted new products and informed customers on Philz Community. SUPERVISOR & CERTIFIED BARISTA COFFEEBEAN AND TEA LEAF JAN. 2011 – SEPT. 2016

• Promoted to Supervisor position in 2012 – 2016 for Corporate Coffee Company.

• Recognized for selling the most promotional items seasonally. 2

• Coached team members and led by example of providing exceptional customer service and building rapport with customers.

• Consistently provided quality beverages in a fast-paced environment, while processing transactions, and completed cash procedures at proper periods during shift. AREAS OF EXPERTISE

• Sales

• Customer Service

• Marketing

• Recruiting

• Phone Support

• ZenDesk

• Schedule Management

• Training

• Performance Management

• Compliance

• Meeting Coordination

• Team Leadership

EDUCATION

JUNE 2020

BACHELORS DEGREE IN COMMUNICATION STUDIES MISSION COLLEGE JUNE 2016

ASSOCIATES DEGREE IN LIBERAL STUDIES CALIFORNIA STATE UNIVERSITY-EAST BAY

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