Manager Store
Resume:
Gabriel Mcdonald
Las Vegas, NV *****
*****************@*****.***
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner
Vapers Delight - Garden Grove, CA
April 2019 to Present
Part owner at Vapers Delight
Guest Service Agent, Tradition Creator and Night Auditor Great Wolf Lodge Southern California - Garden Grove, CA November 2017 to 2019
Oversee hotel rooms operation including Front Desk, Reservations, and PBX.
● Tradition Creator: Safety committee member, trained on evacuations for any event, train employees on safety procedures for all situations.
● Night Audit: Input all "void" and "comps", review all retail and entertainment revenue, prepare hotel for next-day operation.
● Create amazing experiences one guest at a time.
Store Manager
Department of Alcohol Beverage Control
February 2015 to November 2017
Purchasing, selling, cash handling, storage of beverages, data input.
● Open and close store, train new employees.
● Responsible for over $150,000 to $200,000 worth of merchandise and cash. Floor Manager
Hollywood Park Casino
March 2013 to January 2015
Train dealers, maintain money drops, camera checks, and call decisions on games.
• Responsible for high limit room.
• Assisted in the rewriting of procedures and rulings.
• Oversee daily operations, prizes/giveaways, plan for crowded gaming due to big events
• Responsible for a smooth running floor i.e porters, cocktail waitresses, chip runners, cage/cashiers, dealer rotation, pit boss rotation.
• Handled large transactions from players with proper forms.
• Assist in new promotions
Third Party Proposition Player Supervisor
Certified Network M
September 2008 to March 2013
Oversee dealers to ensure proper payouts from third party corporation dealer.
● Calculate wins and losses to maintain the integrity of games.
● Trained new employees on rules and procedures.
● Responsible of funds ranging from $5,000 to $500,000 as well as game limits ranging from $5.00 to
$20,000.
Poker/Table games dealer
Lake Elsinore Casino
July 2007 to September 2008
- Dealer
● Dealt most forms of Poker including tournaments.
● Dealt Blackjack, Three Card Poker, Pai Gow Poker, and Baccarat. Third party player supervisor
Certified Players
February 2002 to July 2007
Input daily wins and losses reports.
● Train new employees and watch over daily operations and games.
● Handled fills on all games.
● Make final game decisions based on player/dealer explanation and camera footage. Education
High school diploma
Skills
• Extremely self motivated individual with strong team experience.
• Ability to prioritize multiple tasks in a timely fashion in a fast paced environment.
• Extensively trained in Opera Property Management System, Microsoft Word, Excell, Casino rules & etiquette.
• Comfortable resolving guest complaints, property issues, and unforeseen guest situations.
• Store Management Experience
• Host/Hostess
• Night Audit
• Guest Services
• Auditing
• Banking
• Cash Handling
• Upselling
• Front Desk
• Guest Relations Experience
• Merchandising
• POS
• Financial Report Writing
• Accounting
• Recruiting
• Leadership Experience
• Supervising Experience
• Bookkeeping
• Interviewing
• Pricing
• Sales
• Assistant Manager Experience
• Management
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