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Administrative Assistant Service

Location:
Lexington, SC
Posted:
February 24, 2021

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Resume:

Neepa B. Patel

Columbia, SC 803-***-**** adkget@r.postjobfree.com linkedin.com/in/neepabpatel/

Professional Summary

Experienced and highly motivated leader with many years of management experience ranging in different fast paced environments with a diverse group of people. Master’s degree in Business Administration with a concentration in Management and Marketing with a passion for working in customer service. Detail oriented and able to handle multiple tasks simultaneously.

Education

Masters in Business Administration Claflin University – Orangeburg, SC

Bachelors of Science in Business Administration Columbia College – Columbia, SC

Professional Experience

Pinnacle Consulting LLC, Columbia, SC August 2020 – Present

Data Specialist

Insert gas service card data by inputting text based and numerical information from source documents within time limits

Review data for deficiencies or errors, correct incompatibilities if possible and check output

Research and obtain further information for incomplete documents from client

Apply data program techniques and procedures

Respond to queries for information and access relevant files to solve queries

Flex, Columbia, SC January 2020 – May 2020

Human Resources Analyst

Compiled a weekly report in Excel to manage headcount of over 700 employees for 2 facilities using various formulas to obtain information on new hires, terminations, transfers, and leave of absences (LOAs)

Assisted in gathering and managing i-9 verification documents

Analyzed reports on absenteeism to ensure a low percentage in the HR metrics by communicating effectively with supervisors and managers to take corrective action when needed

Assisted in scanning and transferring confidential paper documents to online database

Provided assistance to employees regarding any employment questions like payroll, benefits, policies, and rules and regulations

Prepared PowerPoint presentations for leadership team

Managed and led focus groups/round table meetings to ensure employees concerns were heard and resolved

Seibels, Columbia, SC November 2018 – March 2019

Human Resources Administrative Assistant

Assisted with new hires, transfers, terminations, changes in job classifications, and merit increases

Entered and processed invoices from multiple vendors

Maintained and organized HR documents such as confidential employment records

Assisted with onboarding/off boarding of employees/contractors

Prioritized and managed schedules/calendars for senior leadership team

Compiled monthly expense reports and prepared spreadsheets/reports

Provided effective customer service to organization employees by identifying issues and resolving them in a timely manner

American Family Life Assurance Company (AFLAC), Columbia, SC May 2018 – August 2018

Claims Processing Intern

Assisted in analyzing of claims content and cataloging of data

Researched industry best practices and process improvement methodologies

Researched business rules to contribute to initiatives supported like service delivery, model enhancements, skill specialization, claims online experience and voice of customer analytics

Leadership experience

Business Entrepreneurship and Accounting Club, Columbia College - Columbia, SC August 2017- May 2018

Secretary

Coordinated and oversaw all organization needs, including continuous communication with club members and allocating resources to all members involved

Assisted in managing meetings every month with proper organization and leadership skills

Additional Skills

Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint, Access), Creative Cloud Suite (Adobe A)

WPM: 40-50

Languages: Fluent in English, Gujarati and Hindi

Software/platform familiarity: SharePoint, iSolved HCM, Halogen, WorkDay, Kronos, UltiPro, QuickBooks, SAP, SQL Server, Zoom, Microsoft Teams, HireVue

Volunteering

BAPS Organization 2018- Present

Volunteer annually during fairs to help elderly get proper social and health care

Participate in food drives and well health care drives where individuals are screened for common diseases.



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