Manager Assistant
Resume:
Paul
Sachs
Verona, PA *****
*********@*****.***
Ambitious General Manager who creates strategic alliances with organizational leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
Skills
Organizational Leadership
Team Building
Guest Relations
Performance Enhancement
Coaching and Development
P&L and Budgeting Expertise
Experience
4/2018-9/2020
Operations Manager / Topgolf, Pittsburgh PA
Supervised Department Managers and their respective teams to provide best in class service
Held Department Managers and Hospitality Managers accountable for managing venue operations
Delegated and followed up on all venue assigned tasks
Leveraged business trends to maximize profit and venue revenue
Forecasted sales to ensure all labor and controllable budgets were met
12/2013-1/2018
General Manager / Dave & Buster’s, Pittsburgh PA
Supervised a team of 12 managers and 100 plus hourly staff members
Developed local store marketing tactics to increase year over year sales
Develop techniques to increase staff morale leading to increase productivity and profits
Developed 2 Area Operations Managers into Assistant General Managers and developed two Assistant General Managers into General Managers
Assisted in transition of all new General Managers in the region and provided mentorship to each
3/2013-12/2013
Assistant General Manager / Dave & Buster’s, NYC
Supervised a team of 6 area operations managers and a kitchen staff of 30
Oversaw a P&L statement and budgets for sales in excess of $20,000,000 per year
Developed safety and sanitation systems within the kitchen to consistently maintain an “A” grade from the New York City Health Department
Developed 2 Senior Managers into the role of Assistant General Managers enabling my own career growth
Worked directly with the Event Sales Team and Marketing Manager to drive local incentives for both residents and tourists
Education
6/1999
A.A.S. Culinary Arts/Hotel and Restaurant Management
Johnson & Wales University, Providence RI
6/1997
A.A.S Culinary Arts
Atlantic Cape Community College, Hamilton Township NJ
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