Document Control Quality

SELMA SAKIC

***** ****** **** ****

Tomball, Texas 77377

281-***-**** ********@*****.***

SUMMARY

Results-oriented and effective Quality Assurance Coordinator and Document Control Specialist with extensive experience in document managing. Well organized and knowledgeable in all aspects of office work. Proficient in MS Office, Word, Excel, Visio, SharePoint, Adobe Acrobat. Exercise exceptional judgment and works independently. Excels in multitasking in fast-paced environment. PROFESSIONAL SUMMARY

Packers Plus Energy Services, Tomball 2018 – May 2020 Quality Assurance Coordinator

• Managed document control for project management, engineering, and manufacturing through all the phases of the projects

• Maintained QMS documents: procedures, work instructions, forms

• Tracked and reported key process indicators (KPI’s) and quality metrics for the department in a clear and concise manner to senior management to use for performance reviews and bonus recommendations.

• Maintained internal corrective action system

• Managed records and data collection, classification, and retrieval in Share Point platform and MaxxVault (EDMS)

• Helped organize and perform quality control auditing and documentation functions in preparation for successful ISO 9001:2015 audits

Phillips66 (Contract Position) 2017- 2018

Document Control Coordinator

• Coordinated publishing new and revised standards in Livelink, extranet and SharePoint

• Updated document formatting to meet current requirements

• Created and maintained metrics on new and revised procedures, manuals, forms and guidelines Spectra Energy (Contract Position) 2016 - 2017

Records Specialist

• Performed scanning and filing of various company documents Packers Plus Energy Services, Houston 2013 – 2016

Quality Assurance Coordinator

• Performed drafting new, and reviewing and editing existing SOPs, Work Instructions, and other quality documents for accuracy and compliance with all applicable regulations and internal policies and procedures.

• Conducted internal audits and audits of subcontractors, vendors, and suppliers of products and services.

• Maintained ASL (Approved Suppliers List)

• Reviewed MTRs and approved raw material for use in manufacturing

• Managed the review, filing and archival of quality documents to ensure compliance with corporate document retention policy; managed collecting and reporting on quality metrics.

• Led Document Control Group (DCG)

Superior Energy Services, Houston, 2007-2013

Document Control Coordinator

• Created Data Books for release of finished products – compiling various documents, internal and external, per Quality Plan

• Managed traceability and other posted records. Verified completeness and integrity of data packages

• Maintained control and issuance of all QMS document: SOPs, Work Instructions, Forms

• Maintained Deviation Request System, Nonconformance and CAR, training, and other databases S&S TECHNOLOGY, Houston, Texas 2002-2007

Quality Control Auditor

• Worked on non-conforming material - investigating causes of failures and defects, filing documentation, reporting

• Worked on products/material returned from customers (RMA) - sorting, re-stocking, non - conforming, filing, reporting

• Generated Shop orders and Rework orders and made other inventory transactions (receipts, adjustments, issues, transfers) in MAX; created various Crystal Reports in MPR system EDUCATION

Graduated Law School at University of Sarajevo, Bachelor’s Degree US equivalent, Sarajevo, Bosnia and Herzegovina

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