Customer Care Assistant

BRITTA BJORNLIE

**** ********** ** ******** ***** • 310-***-****• adkfri@r.postjobfree.com

EXPERIENCE

*-*-****

Collection sites LLC

Cypress, Ca

Phlebotomist. Working with high volume covid patients. Performing Nasal swab covid testing. Finger prick blood droplet for antibody testing 10-19-2020- 10-23-2020

Torrance Memorial Medical Center - Externship

Torrance, CA

Performed venipunctures for outpatient services. Worked on specimen labeling and processing. Assisted Supervisor and other phlebotomists with orders and specimen collection.

Extensive knowledge of hospital protocols and infection control/ safety protocols when performing a venipuncture.

4-20-2018

04/2018 -03-2020

The Standing Room Restaurant - Hermosa Beach, CA

Waitress•

Provided excellent customer care and maintained high standards of customer service during high volume, fast paced operations. Communicated clearly and positively with coworkers and management.

Frequently assisted colleagues during rush periods to promote teamwork while providing exceptional service and guest dining experience.

03/2017 to 04/2018- P.F. Chang's - Torrance, CA

Waitress•

Provided great customer service.

Great ability to make customers feel welcome and happy during their dining experience. Work ethic is extremely well under high pressure with very busy atmosphere

•06-2015 to 12-2017 -RA sushi - torrance, ca

Waitress•

Made sure guests enjoyed their experience.

Provided great customer care.

Worked great with staff and management. Always a team player

•Nanny

10/2011 to 05/2015- Amber Smith - 310-***-**** - torrance, ca Maintained a feeding and sleeping schedule for a five month old baby. Kept toys and play areas neat, clean and organized. 09/2007 to 12/2009- Rolling Hills United Methodist Church Preschool - Rolling Hills Estates, CA

Teacher assistant•

Helped teacher run classroom.

Sparked creativity and imagination by helping children discover new things each day. Read with children, helped set up art projects.

Helped keep the classroom clean and a happy place for children. EDUCATION

06/2006

•South High School

Torrance, CA

10-2020

•AUMT

Gardena Ca Phlebotomy

• Learned how to successfully perform

venipunctures

•Successfully finished Phlebotomy

Technician course with Certificate of Competency

SKILLS

•National Certified Phlebotomy Technician [CPT-02153894]

•Valid drivers License

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