FRANCIS CARLO L. VALENCIA
B* l** Ambrocia Subd. Brgy. Ibaba Santa Rosa, Laguna
************.********@*****.***
Contact No. +63-935*******
Objectives
To further improve my skills as a hotel employee and ensure customer satisfaction by achieving delivery of service quality norms through interaction with clients, prompt handling of guest requests, and complaint resolution.
EDUCATION
Profile
Date of birth : Oct 4, 1996
Civil Status : Single
Gender : Male
Height : 5ft 6in / 168cm
Weight : 60Kg
Birth Place : Calamba
STI Santa Rosa
Bachelor of Science in Hospitality Management
(Santa Rosa Laguna)
SY 2019 – 2022
Canossa School
Highschool Education
SY 2009 – 2013
Canossa School
Elementary Education
SY 2003 - 2009
WORK EXPERIENCE
IQOR (Customer Service Representative)
From July 2018 to January 2019
SKILLS
Customer Service
Can speak fluently and write in English and Tagalog
Knowledgeable in MS Applications: Word, Excel and PowerPoint
I hereby declare that all the above information is correct and accurate.
Francis Carlo L. Valencia