Raul Morales

Costa Rica

adkfo1@r.postjobfree.com 404-***-****

linkedin.com/in/raul-morales-7b424b15

Summary

My experience has allowed me to be an engineer able to cope in different fields and arise, always learning new technologies and succeding.

Experience

Blue Squad Leader

IBM

Apr 2020 - Present (6 months +)

Provide day-to-day technical leadership of IBM operational security activities including, but not limited to: technical reporting production, platform optimization, technical oversight of critical feedback loops, synchronization of cross-service output, high severity incident support, and security best practices implementation.

Provide technical leadership and oversight of cross-functional IBM and client use case development activities, including but not limited to: requirements scoping to include gap analysis, process guidance, synchronization of actions, coverage mapping, and security best practice implementation. Support incident forensics investigation and recovery activities. Capture IBM SME training gaps, communicate to functional management, and monitor resolution. Provide technical oversight of cross-functional IBM escalations to the client and ensure the implementation of associated feedback to optimize the overall service. Capture technical platform requirements, communicate to IBM product owners, and monitor resolution. Produce and brief periodic technical service reviews that assess standard XFTM as well as client-tailored technical KPIs and metrics, track status and service recommendations and actions and their impact to technical KPIs and metrics, identify security risks and opportunities, and recommend actions to advance the overall service and client's posture in accordance with the security program maturity roadmap established by IBM security consulting services.

Partner with the client to expand technical reporting requirements beyond standard XFTM metrics with custom KPIs and metrics that are tailored to the client's security program objectives and priorities. Qradar Admin

IBM

Aug 2016 - Apr 2020 (3 years 9 months)

Siem Administrator

IBM

Oct 2015 - Apr 2020 (4 years 7 months)

QRadar administration platform

Linux Administration server

Project Coordination

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Customer Relationship Management

Security Analyst

IBM

Oct 2014 - Oct 2015 (1 year 1 month)

Security events Analysis

Threat Identification and alert

Recommendations for damage mitigation

Consultor

Soluciones AG

Jan 2014 - Oct 2015 (1 year 10 months)

Database Installation, Optimization, maintenance and control consultant SYBASE

ORACLE

MS SQL Server

DB2

Test Engineer

So tek

Sep 2012 - Jul 2013 (11 months)

Scripting in PHP

monitoring, execution and analysis of test cases

Network Engineer

A&S Engineer

Huawei

May 2011 - Aug 2012 (1 year 4 months)

Server Management, Project Coordination, Customer Satisfaction, Consultant Use of Nagios

Instalation and administration of Linux servers, Oracle communication with AS400

use of Fiber Optic storage enclosures

Scripting in BASH

Overview of physical installation

Project Management

Daily Operations SUSE Linux server maintenance.

Dealing with end users and programmers.

Installation and configuration of servers (hardware and so ware) SUSE Linux, Oracle, Veritas Cluster Manager

IT Manager

So grupo

May 2010 - Dec 2010 (8 months)

Management, development and planning of the Intranet. Raul Morales - page 2

Proxy (Squid), Firewall (Packet Filter, IPTables) and local network management. Daily Operations Linux, BSD server maintenance.

+50 servers CentOS, FreeBSD, OpenBSD, Ubuntu.

CMS maintenance (Drupal, Joomla, wordpress)

Server Engineer III

Hewlett Packard Enterprise

Jan 2006 - May 2010 (4 years 5 months)

Designed, developed and administered company's Intranet sites. Executed daily operations of Support for Unix Systems. Wrote, designed and produced an internal site for Job search inside the organization. Was instrumental in the development of web projects. Incorporated content management system into the companys web site, thus allowing non-technical personnel to contribute to the site.

Enhanced web site functionality with scripts written in languages such as Perl, VB and Java. Worked with Smart Array Systems and provided technical support for MSA technologies Responded to written and telephone requests for support in HPUX different Technologies Helpdesk Operator And Sales Management

Saunders

Aug 2004 - Nov 2005 (1 year 4 months)

Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.

Successfully managed a 24-person team cold-calling customers. Spearheaded ADSL selling efforts.

Resolved customer complaints regarding sales and service. Web Developer

Sinapsis Global

Mar 2002 - Mar 2003 (1 year 1 month)

Designed web page layout and added graphics to enhance the look of the pages. Wrote, designed and produced www.edicionesiberoamericanas.com. Specified and created an attractive animated sequence for the home page. Was instrumental in day by day maintenance of precreated pages. Enhanced web site functionality with scripts written in languages such as Pearl, VB and Java. Tracked traffic through the web site and advised management as to which pages generate the most hits. Education

Cenfotec

Master's degree, Seguridad informática y de sistemas 2015 - 2017

Universidad Latina de Costa Rica

Bachelor's degree, Systems Engineering

1996 - 2011

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Liceo Regional de Flores Heredia

High School Diploma

1990 - 1995

Licenses & Certifications

Security+ - CompTIA

COMP001009171216

A+ - CompTIA

COMP001009171216

Certified Ethical Hacker - EC-Council

Issued Apr 2017 - Expires Apr 2020

ecc38150645903

IBM QRadar SIEM Foundations - IBM

IBM Mentor - IBM

IBM Blockchain Essentials - IBM

IBM Blockchain Consulting - IBM

Issued Oct 2017 - Expires Oct 2018

Team Solution Design - IBM

CompTIA A+ Certification - CompTIA

CompTIA Security+ Certification - CompTIA

Certified Information Systems Security Professional (CISSP) - (ISC) Issued Nov 2019 - Expires Nov 2022

706803

Skills

PHP • HPUX 11i • Delphi • Unix • Unix Security • CompTIA A+ Certification • Comptia Security+ • ITIL • LAN Switching • Project Delivery

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