ROMEO EYRAM GBORGBLORVOR

OBJECTIVE Seeking a position in a challenging organization that offer me the opportunity to apply my skills and abilities to aid maximize organization interest besides developing my skill and career.

EXPERIENCE VODAFONE GHANA, ACCRA

November 2018 – Date

CUSTOMER EXPERIENCE EXECUTIVE;

Duties:

ST. THOMAS AQUINAS JHS, KPANDO

September 2017 – August 2018

NATIONAL SERVICE PERSONNEL;

Duties:

UNIVERSITY OF HEALTH AND ALLIED SCIENCES, HO

May 2016 – August 2016

DEPARTMENT: ICT

INTERN;

Duties:

• Assisting user support analyst

• Designing of Banners used on school’s website

• Assisting in computer hardware repairs for both students and school

• Assisting in Database Management

Email: adkfls@r.postjobfree.com Phone: 020-***-****

• Tutoring JHS forms 1 and 2 and sometimes form 3 in ICT

• Tutoring the students during basic computer practical

• Giving, marking and recording of assignments

• Assisted in couching the students during inter-school sports competition

• Manage and resolve all escalations in CRM in a timely manner.

• Perform insightful analysis per data to enhance customer decision making.

• Provide ad-hoc support to facilitate insight to customer expectations.

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

• Upsell business products and services.

• Escalate service requests for customers whose problems cannot be solved over the phone. EDUCATION GHANA TECHNOLOGY UNIVERSITY COLLEGE, ACCRA Bachelor of Science in Information Technology

September 2013 – May 2017

ST. MARY’S SERMINARY SENIOR HIGH SCHOOL, LOLOBI

West African Secondary School Certificate Examination (Science) October 2009 – May 2013

SONRISE CHRISTIAN INTERNATIONAL SCHOOL, HO

Basic Education Certificate Examination

August 2006 – April 2009

SKILLS & ABILITIES

CONTACT 020-****-*** adkfls@r.postjobfree.com

P.O. Box 90, Hohoe

HOBBIES Playing Guitar, Reading, Drawing, Listening to Music REFERENCES

Phone: Email:

Post:

Programming:

Web Development

JavaScript Programming

Python Programming

MySQL

Development Tool:

Oracle SQL Developer

MySQL Workbench

Visual Studio

React

Figma

Database:

Oracle

Other Applications:

Microsoft Office Suite

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Power BI(Data Analysis)

Photoshop

Digital Art

Graphics Design

MS SQL Server

1. FEDDY WISDOM WORLANYO

COMMERCIAL ANALYST

CBI GHANA LIMITED

MOBILE: 020-***-****

4. Mr. RICHARD S. OSEI-YAW

USER SUPPORT ANALYST

UHAS

MOBILE: 050-***-****

3. Mr. AGOBOH VINCENT KWAKU

HEADMASTER

THOMAS AQUINAS JHS

MOBILE: 020-***-****/ 024-***-****

2. Mr. DAVID YAMOAH

TEAM-LEAD / SUPERVISOR

VODAFONE

MOBILE: 027-***-****/ 050-***-****

Contact this candidate