Service Representative Cash Handling
Resume:
Paolina Clement
N. Miami, Florida 33161
****************@*****.***
EDUCATION
Broward Community College June 2017- Present
Major: Social Work
G.P.A 3.0
EXPERIENCE
Transportation of America January 2020-March 2020
Road Supervisor
Uses reference materials to quickly and accurately determine the best method to assist passengers and drivers
Uses automated computer system to retrieve scheduled information.
Excellent verbal, interpersonal, judgment and problem-solving skills
Ability to perceive, react and communicate positively to needs of colleagues and customers
Professional corporate experience and professional demeanor
Chewy June 2019-October 2019
Customer Service Representative
● Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues.
● Operate with understanding, active listening, patience, empathy and kindness to customers and Team Members alike.
● Go above and beyond to “Wow” our customers. – engage with our customers and think critically to help customers find the right products, set up their accounts, track down orders and sometimes get creative with solutions
Four Seasons Hotels and Resorts July 2017- February 2019
Kids Room Team Member
●Responsible for checking in each child and getting special instructions from parents.
●Assisted in developing the various activities that were offered to children on a regular basis.
●Assisted in monitoring all activities to maintain a maximum level of safety.
Yogurt land July 2017-April 2018
Team Member/Shift Supervisor
●Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds.
●Ensures cleanliness, health and safety standards are maintained.
●Coordinate and communicate individual Associates duties throughout shift.
SKILL AND ASSET
●Excellent verbal communication
●Customer service mindset
●Enthusiast
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