Manager Service

Everett Yeaw

*******@****************.*** 774-***-**** ME 04426

everettyeaw.com linkedin.com/in/everett-yeaw/ github.com/eveyv Technical Skills

Languages:Javascript, Ruby

Databases:PostgreSQL, MongoDB

Front-End Technologies:React.js, Gatsby.js, RoR, Git, HTML Back-End Technologies: Node.js, Express, RoR, RESTful APIs, SSL Functionality Testing:Capybara, Jest, RSpec

Styling:CSS, Foundation, Bootstrap, FontAwesome, MaterialUI, Bulma, InDesign, Illustrator, Photoshop Systems: Unix/Ubuntu, WSL2, Windows, bash, zsh

Hosting and Domains:Heroku, GSuite

Projects

Current: Recipe Tracker - MERNstack -Database for posting recipes to; user can add new recipes and view existing recipes with API call to db.

Seven North - JAMstack - Local website design services. A constant WIP built with a Gatsby.js front-end; implementing email functionality with Express on the back-end is next.

(https://sevennorthdesign.com)

Tetris - OOP -Vanilla javascript that utilizes object-oriented programming to handle logic for the pieces. Styled with CSS and hosted with a pseudo-PHP backend. Related Experience

Apprentice Full Stack Developer Launch Academy September 2019 - February 2020

● Completed immersive bootcamp specializing in full-stack web development best practices along with relevant, real-world problems and the skills needed to address them.

● Utilized agile methodologies to simulate professional workflow and to foster growth and efficiency through collaboration.

Other Experience

Customer Service Specialist Yardi April 2019 - September 2019

● Fielded incoming calls from property management offices requiring technical support and workflow assistance.

● Utilized verbal instruction as well as screen-sharing and remote computer control in order to address and remedy customer issues.

Inventory Specialist NETA November 2018 - April 2019

● Maintained active count on all controlled-substance products in the building while adhering so regulations pertaining to controlled substances, per CCC requirements.

● Opened investigations when / if there were discrepancies between real inventory and manifest.

● Acted as a knowledge resource to Patient Service Associates when they had questions about products or were working with patients who sought additional insights. Patient Services Associate NETA August 2018 - November 2018

● Worked in conjunction with suppliers and logistics to coordinate and execute complicated or time-sensitive orders of $20,000 or more.

● Discovered relevant information about account purchasing patterns, documented them and analyzed past purchases in order to assign priority values to the accounts worked with.

● Regularly met weekly performance requirements monthly goals. Onboarding Business Account Manager Wayfair April 2016 - August 2017

● Provided guidance and support to newly enrolled business accounts

● Engaged in proactive outreach to get a better understanding of how to best serve my book of business, as well as identify large opportunities for Wayfair.

● Addressed any post-sale, customer service related issues; ranging from simple replacement orders to in-depth troubleshooting and refunds when necessary. Education

University of Alabama (2014)

● BA - Communications - Advertising Specialization

● Minor - Computing Technology & Applications

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