Manager Operator
Resume:
Joseph Calderon
Brooklyn, NY 11229
347-***-**** ********@***.***
PROFESSIONAL SUMMARY
Extensively trained professional in the field of Gas Pipeline Repair. Basic knowledge of electrical issues and have the ability to address them. Entrusted by one of the largest, most prominent electric and gas companies in the world, (National Grid Energy Co.- 17 years of service) providing electricity and gas to millions of customers. Supervisors and co-workers have commended me for outstanding leadership/mentoring skills combined with my knowledge and ability to detect issues in their primary stages, preventing emergency situations. Demonstrate pride in my work to provide safe delivery of energy to customers and maintain the company’s reputation.
WORK HISTORY
Aclara Technologies –Division of Hubbell Inc. New York, NY 2020 - present
Manager of AMI Smart Meter Installations
Integral player in the ConEd-Manhattan Project being responsible for the field crew’s assignments/routes ensuring the accurate installation of gas/electric smart meters
Perform, testing and installation of multifunction meter systems
Support others in the field with meter calibration, troubleshooting and meter replacement
Transfer new meter inventory to installers, track inventory; supervise end of day inventory drop offs
Resolve problem tickets in their primary stages prior to escalations to ensure customer satisfaction
Perform comprehensive safety inspections, adhering to safety rules and regulations
Problem solver in the field to monitor and evaluate installer performance, ensuring goal and productivity is met
Report all pertinent information, including deployment schedules, issues and resolutions to the AMI Installation Project Manager
Maintain high employee moral via mentoring/offering guidance, resulting in reduced turnover
Responsible for ensuring payroll is done timely and accurately
Volunteer work and family related issues 2018 to 2020
Took personal time to take care of family issues in NC. Simultaneously, volunteered at various places, took on private projects in order to maintain a flexible schedule and keep myself in the workforce
National Grid Energy Co.-Keyspan/Bklyn. Union Gas Bklyn, N.Y. 2001 - 2018
Acting Supervisor –Field Operations 2014 to 2018
Worked on all of National Grid’s network including customers across New York & surrounding states and tackled complex challenges making the grid smarter
Observed and identified potential problems with systems to prevent emergencies
Responded quickly and always properly prepared to address all types of gas emergencies for North Brooklyn and Queens counties
Repaired/installed underground gas lines while always ensured safety to the customers
Analyzed/maintained several locations and set up multiple field crews accordingly
Organized City Permits, Standard Operation Procedures, Pipeline Blueprints, Service Tapes and all pertinent information for each job so that they can be dealt with accurately, efficiently and timely
Prioritized appointments with customers; ensured emergency situations were dealt with immediately
Managed schedules for crews at various locations thus ensured work flow continuity during absences/vacations
Joseph Calderon 347-***-**** ********@***.*** page 2 of 2
Mechanic “A” Distributions Operations 2012 - 2014
Located all underground gas emergencies and provided repair work
Installed steel and PVC plastic gas main and other customer services as required
Utilized my extensive knowledge of gas distribution including all fittings to work on
2”-42” steel, cast iron, and PVC mains
Recorded and maintained records all findings from the field
Completed PSC mandated work including but not limited to surveillance and emergency work
Mechanic “B” Distributions Operations (Acting Mechanic “A” as needed) 2007 - 2012
Participated in NYC’s Local Law 30 Program by successfully upgrading gas services without outside shutoff valves for all residences thus ensured their safety
Worked overnight shifts, at a moment’s notice, to cover gas emergencies in Brooklyn and Queens
Utilized my experience in street saw cutting, low pressure replacement jobs for cast iron and proper fits for main PVC pipe
Performed flow test procedures and disconnect/reconnect services
Operator “C” /Operator “C” Trainee 2004 - 2007
Assisted in all types of underground gas leaks and repairs for mains and services including working in trench dig outs and shoring
Meter Reader 2003 - 2004
Read and recorded commercial and residential meters
Locked meters along route
Apprentice for Meter Operation’s Large Volume Dept. November 2001 - 2003
Removed old large volume meters (10,000ʼs,5,000,1,000ʼs)
Installed new Roots meters (5M,3M,11C)
Key player with Lead Mechanic on several vital special assignments
EDUCATION/LICENSES/TRAINING
Kingsborough College
James Madison High School
Class B Commercial Driver’s license
Hazardous Material
First Responder Training, CPR & First Aid
Regulatory Training
OSHA
SKILLS AND ATTRIBUTIONS
Communication both oral and written Leadership/Mentorship and Reliability Attention to Detail
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