INDU SELVAKUMAR

Quality Assurance Engineer

Ph: +1-754-***-****

Email : adkfhk@r.postjobfree.com

PROFESSIONAL SUMMARY:

Well diversified IT professional with 12 years of extensive experience in Software industry with expertise in various roles in Software Development and Testing in various domains like Healthcare, Mortgage and Insurance. Has vast experience in Data validation, Data migration testing in AS400 and has strong Knowledge on SQL. Expertise knowledge in projects that includes but not limited to Web Application Testing, Functional system testing, System Integration Testing, End to End Testing, Migration Testing, Regression testing and User Acceptance testing in Banking and Health Care domain. Have Experience in Agile and waterfall method projects. Thorough Understanding of Software Development Life Cycle (SDLC), AGILE Process. Worked on the entire Software Testing Cycle. Possesses Hands-on Experience in AS400 Development

EXPERIENCE SUMMARY:

• Senior Quality Assurance Engineer with full system QA lifecycle experience, including designing, developing and implementing test plans, test cases, test strategy and test processes fueling swift corrective actions

• Have knowledge in Execution of Automation progression and regression suites

• Well acquainted with the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).

• Experience in Development of various software applications and possesses hands-on experience in AS/400 using RPGLE, SQLRPGLE, CLP, SYNON and SQL.

• Experience on FACETS Testing with expertise in working with different data sources like Oracle, DB2, XML testing, Accessibility Testing & Web-Based Testing

• Using Subject Matter Expert knowledge in US Healthcare Business concepts, provide support in Innovative tools and automate the applicable flows in HealthCare Application

• Proficient in creating Test Strategy, Test Plan, Test Evaluation Summary, Traceability matrix, Test cases, Test scripts, Test Data and analyzing the Test Results .Involved in defect management with extensive experience in Defect Tracking Tool

(ALM/ADPART/FOGBUGZ) .

• Perform the execution in FACETS, which is a Trizetto Claims processing system. Mock up/Create the 270/271 and EDI 837, EDI 834 files

• Involved in Various Project management activities like C20 – Metrics, DSR, WSR, Knowledge Portal, Task Prioritization,etc

• Striving effective leader with excellent Team coordination, interpersonal, analytical and problem solving skills

• Managing and mentoring multiple Vendors or team members, allocating work among team members and guiding team members during the test execution, till final delivery.

• Quick learner and flexible. Having experience in Client communications.

• Self-motivated and capable of managing multiple priorities and/or teams and tasks as delegated.

• Active member in various organizational activities and Cognizant Outreach Volunteer for various events conducted

TRAINING /CERTIFICATION DETAILS:

• Completed Training AS400/SYNON in NTT data Hyderabad(Keane)

• Completed Training Dot Net in NTT data Hyderabad(Keane)

• Completed “Introduction to Managed Healthcare” in Cognizant TECHNICAL SKILLS:

Hardware Windows 98/2000/XP/2007, /2008

Operating System Windows 98

Programming Languages RPGLE, CLLE, RPG400, SQLRPGLE, SYNON, Query/400, ASP.NET, Selenium

Databases SQL Server 2005/2008, MS-Access

2003/2010, DB2/400.

Testing Tools

FogBugz, HP Quality Center and ALM, DOORS, Version One, JIRA, Salesforce.

Other Utilities FACETS,ADPART, SOAP UI,Service Virtualization, PORTALS EDUCATIONAL QUALIFICATION:

B Tech – Computer Science from Pondicherry University with 8.3 CGPA WORK EXPERIENCE:

Total Work Experience: 12 years

• Senior QA Test Engineer - Associate Cognizant Technologies Oct 2016 - No End Date Tampa Florida

• Associate Cognizant Technologies

Sept 2011 – Sept 2016 Chennai India

• Senior Software Developer NTT Data/Keane India Aug 04, 2008 – Aug 22, 2011 Hyderabad India

ACHIEVEMENTS:

• Achieved ROCK award from client for the major implementation

• Received Associate of the month award

• Received Client award for the best Performances in the project PROFESSIONAL EXPERIENCE:

Role: Senior Test Lead (Onshore) August 2019 - Till Date Client: Emblem Health – New York

Database/Tools Used: SQL Developer, FACETS UI application, Facets DB HP ALM, 837 EDI Files, Vendor files submission, JIRA, Sales Force-Vlocity PROJECT DESCRIPTION:

The objective of the project is to migration of the Emblem Health & ConnectiCare business from existing legacy systems (MCS, HCS, Amisys, FastTrack) to Facets. Claims process related modules like 837file submission .Medical, Hospital & Dental claims submission & inquiries, Claims Payment, Vendor submission, Interest Calculation, Claims denial, etc. functionalities tested. As a results Claims features promotes successfully into Facets Applications & Databases.

ROLES AND RESPONSIBILITIES:

• Analysis of Business and Requirement Specifications. Designing Test Lab and formulation of Test Strategy, Test Plans Performed functional testing to identify various critical points in the application

• Worked in the Waterfall and agile environment with frequently changing requirements and features set.

• Worked in various Modules Claim Adjudication,Claims billing, Medical Management, Care Management,Dental and Employer Portal

• Responsible for successful production implementation of Claims Adjudication for subject areas which include – Billing, Payment, Claim Denial, Claims load through EDI, Paper form submission & Online claims

• Responsible for successful production implementation of Medical/Care Management areas which include – Authorizations, Pre Approval,Letters and Forms

• Perform the execution in FACETS, which is a Trizetto Claims processing system. It is a client/server based system developed in JAVA technology and help the insurer to perform their day-to-day operational work by utilizing any or all of the application groups. Mock up/Create the 270/271 and EDI 837, EDI 834 files by retrieving the test data from back end database.

• Actively participated in walk-through, inspection, review and user group meetings for quality assurance with BAs, SMEs and Developers.

• Managed User Acceptance team and also Involved in User acceptance testing

• Strategized the testing of changes and enhancements to all heterogeneous sources

• Managed the testing of multiple projects that were executed in parallel for deploying multiple new sources / enhancements / emergency fixes into the new data store

• Leading multiple offshore teams through onsite/offshore business model and implementing many data warehouse solutions

• Managing defect management and generated reports using HP ALM Quality Center.

• Performed Smoke Testing to make sure all the Test Channels and Test Environment is working as desired.

• Performed Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.

• Maintained and participated in the Weekly Status Updates showing the progress of the testing effort and open issues to be resolved.

Role: Senior Test Lead (Onshore) April 2017 - July 2019 Client: Freddie Mac – Tampa, Florida.

Database/Tools Used: SQL Developer, Service Virtualization, HP ALM DOORS /APDART/SOAP UI Selenium.

PROJECT DESCRIPTION:

LQA is a web-based tool designed to provide you with an automation way to identify credit data and purchase eligibility issues before you deliver loans to Freddiemac. This tool provides information about freddiemac’s risk assessment and eligibility requirement that can be used to any point in your loan manufacturing process-pre-or-post-processing. Feedback is provided on your loan data for Loan Quality Advisor services.

ROLES AND RESPONSIBILITIES:

• Analysis of Business and Requirement Specifications. Designing Test Lab & formulation of Test Strategy, Test Plans Performed functional testing to identify various critical points in the application and executing the automation script using Selenium Webdriver

• Prepared Test Plans, Test Scripts and Test Cases based on functional specifications and user requirements in the agile environment with frequently changing requirements.

• Execution of automation progression and regression suite which runs periodically to ensure the system under test is in compliance with the business acceptance criteria.

• Involved in Backlog Grooming sessions, Scrum meetings, Requirement gathering, Business walkthrough and Co-ordination with multiple domains within cognizant, customers & other vendors in a multi-vendor project.

• Tested the various Service Oriented Architectures (SOA) spanning across various web services using SOAP and WSDL across various applications using SOAP UI.

• Executing the Major functionalities during the demo by the end of Sprint.

• Played Major role during the Acceptance and Functional testing.

• Involved in preparing or reviewing the Test Result Summary documents

• Ensuring the quality of deliverables and schedule adherence.

• Reported software defects in HP ALM and interacted with the developers to resolve technical issues

• Analysed test results, tracked the defects and generated reports using HP ALM

• Prepared the data to cover various scenarios and wrote SQL scripts to verify the database updates, inserts and deletion of the records.

• Maintained Metrics and participated in the Weekly Status Updates showing the progress of the testing effort and open issues to be resolved.

• Worked on various tools like HP ALM /Rapid SQL / SQL developer /DOORS

/PUTTY/WINSCP/BEYOND Compare/ SMARTSTUB /ADPART

Role: Senior Test Lead (Onshore) Oct 2016 - Mar 2017 Client: CIGNA - Sunrise, Florida.

Database/Tools Used: FogBugz, Facets

PROJECT DESCRIPTION:

Worked as a part of Cigna Pharmacy handling the facets team. Facets testing is a process that helps ensure the quality of data found in 3 core pharmacy applications within Cigna, all of which drives how each policy works for their respective clients. Testing was performed across all 3 platforms to validate their accuracy and scope

ROLES AND RESPONSIBILITIES:

• Involved in managing Facets team of 5 and responsible for all the delivery related activities for the project apart from looking after the quality aspects of all other projects.

• Regular interaction with client to understand the business requirements.

• Test Validation on three systems involving Web based and Facet Application based systems with 100% accuracy

• Preparing all the metrics/dashboard and status related documents.

• Responsible for Defect management, Execution status, Issue status, Query tracker and Knowledge transition documents.

Role: Senior Test Analyst Mar 2013 - Sept 2016

Client: CareCentrix- Fixed Capacity Services Chennai. Programing language/Database Used: AS400, DB400, HP ALM PROJECT DESCRIPTION:

Billing system (Called Unity) developed in AS 400. Intake claims and provider data is present in Oracle database. Therefore, they have created some nightly jobs to update the data from AS400 o Oracle and Oracle to AS400

ROLES AND RESPONSIBILITIES:

• Planning the task to be completed on delivery date.

• Was leading a multiple Vendor project and awarded for the successful completion

• Requirement analysis, effort estimation, task assignment, execution and closure.

• Identifying the Test Plan, Test Scenario, Test case, Execution and Defect logging.

• Execution of regression test cases and also involved in UAT and in Business Dry Run.

• Project management activities including task prioritization, effort tracking, Status reporting and participated in status reporting calls.

• Maintained smooth coordination between the offshore team & Onsite team. Role: Senior Software Developer Sept 2011 - Feb 2013 Client: Rx-Fresh Start Chennai

Programing language/Database Used: AS400, RPG/400, RPGLE, CLLE, SQL, CL/400 PROJECT DESCRIPTION

Rx-Fresh Start project works with the PBM to decide the pharmacy benefit (i.e., insurance coverage for prescription medication) that it will offer, including the drugs that will be covered, the beneficiary’s cost sharing requirements, and the pharmacy network ROLES AND RESPONSIBILITIES:

• Analyzing the functional specs and technical specs.

• Coding according as per specifications provided/prepared and performing Unit testing

• Having good exposure to Benefit migration functionality. Role: Senior Software Developer March 2011 - Aug 2011 Client: NMHG-NACCO Material Handling Group – NOMS Chennai Programing language/Database Used: AS400, RPG/400, RPGLE, CLLE, SQL, CL/400 PROJECT DESCRIPTION:

NMHG bought the product from Comergent for their customers to quote and order a truck. NMHG wants to customize the product for their business and the customization of the application is being done by Keane.

ROLES AND RESPONSIBILITIES:

• Implementation of new functionality and maintenance across NMHG

• Preparation and Analysis of Scope document, Technical Specification and Test scripts

• Involved in Coding and Unit testing phase

Role: Senior Software Developer Sept 2010 - Feb 2011 Client: TJMAXX - Multi-Language Translation Project Chennai Programing language/Database Used: AS400, RPG/400, RPGLE, CLLE, SQL, CL/400 PROJECT DESCRIPTION:

The overall design objective is to provide a language support approach that serves all the data types requiring translation as efficiently as possible. Specific translation requirements will be determined by the business and will be applied to menus, screen labels, report labels, comment labels, text labels, and message text per the functional requirements. ROLES AND RESPONSIBILITIES:

• Implementation of new functionality and maintenance across Scan System

• Preparation and Analysis of scope document Test Case documents

• Involved in Coding and Unit testing phase

Role: Software Developer Aug 2008 - Aug 2010

Client: Siemens Medical Solutions Hyderabad

Programing language/Database Used: AS400, RPG/400, RPGLE, CLLE, SQL, CL/400 PROJECT DESCRIPTION:

MS4 comprises a comprehensive array of financial and clinical solutions for patient accounting, general financial functions, patient care, and ancillaries. These applications offer a real information solution for acute care, mental health, rehab, and managed care organizations, while providing a critical Health Information System link to physicians’ offices. Med series 4 accommodates multi-facility processing and supports a wide range of interfaces to third-party systems and subsystems. Windows-based graphical user interface with simple point-and-click capability.

ROLES AND RESPONSIBILITIES:

• Feasibility study and Technical Specification preparation.

• Enhancements in the major modules of the project using ILE concepts.

• Analysis of scope document sent by on-site and Estimation

• Implementation of new functionality across the modules

• Code – Review and Unit testing

• Overlook the adherence to quality guidelines outlined as part of the Quality Management System (QMS).

PERSONAL EXPERTISE

Languages Known - English, Tamil and French.

Involved in Organizing various events for Project and Organization level

Strengths - Strong Analytical skills, Optimistic, Good communication skills.

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