Sales Manager
Resume:
JENNIFER GOSS
Motivated Management Candidate
Richmond, IN 47374
*************@*****.***
I am all about making my service memorable and making the company better. I learn and adapt quickly when presented with new or changing policies. I do not require supervision once presented with a task. Authorized to work in the US for any employer
CUSTOMER SERVICE REP
Wolverine Worldwide Inc - Richmond, IN
July 2016 to Present
• Provide product Information to customers via Phone, Email or Chat
• Consistently meet my PARQ expectations.
• Assist other associates with questions about products or processes, provide one on one training
• Harley-Davidson Brand Lead
• Help run training class, if needed
• Assist other supervisors or leads with daily email counts or consumer questions FUEL CLERK
Petro/TA - New Paris, OH
May 2013 to November 2013
• Customer service at fueling station
• Handle Western Union transactions
• Do nightly paperwork and assist fuel deliveries
• Stocking shelves and coolers.
FINE JEWELRY LEAD
Sears - Richmond, IN
July 2012 to December 2012
• Scheduling for all cashiers
• Run promotions for fine jewelry, design jewelry layouts in cases.
• Handle all customer complaints
• Run daily operations and control over the jewelry safe FULL TIME SALES ASSOCIATE/ ASSISTANT MANAGER
RadioShack - Richmond, IN
June 2009 to July 2012
• Key holder and opener/closer
• Meet and exceed my daily sales goals
• Run and operate store when manager was away or on vacation. WORK EXPERIENCE
• Check in and put away weekly replenishment orders.
• Handle all money drops and deposits on my shift
Associate in Business Administration
Ivy Tech Community College - Richmond, IN
December 2017 to Present
High school or equivalent in General
Richmond High School - Richmond, IN
August 2002 to June 2006
• Call Center
• Customer Service
• Customer Support
• CSR
• Microsoft Word
• Microsoft Office
• Outlook
• Excel
• Microsoft Powerpoint
• Salesforce
• SAP
• Live Chat
• Account Management
• Business Development
• CRM Software
• B2B Sales
• Sales Management
• E-Commerce
• Negotiation
Customer Focus & Orientation — Expert
March 2020
Responding to customer situations with sensitivity. EDUCATION
SKILLS
ASSESSMENTS
Full results: Expert
Customer Focus & Orientation — Expert
March 2020
Responding to customer situations with sensitivity. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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