Asad Iqbal Azhar

571-***-****• adkfdl@r.postjobfree.com

Bristow VA, 20136 US Citizen

OBJECTIVE

With excellent written and oral skills, eagerness to learn, and desire to succeed, my goal is to gain employment in the IT field that utilizes the skills and abilities and challenges me to improve upon them. EDUCATION

George Mason University, Fairfax VA - B.S. Information System Operations Management. Graduated December 2020 Northern Virginia Community College, Manassas VA - A.S. Business Administration SKILLS

Certifications: CompTIA Security+ & ITIL V4 Foundation Operating Systems: Windows 2000/XP/Vista/7,8,10, Mac OS, Linux, Applications: MS Office (Excel, Outlook, Access, PowerPoint, Word,) Project, Tableau, Visio, Active Directory Programming Languages: HTML, JAVA, SQL

Languages: English, Hindi, Punjabi, Urdu

PROFESSIONAL EXPERIENCE

Boeing, Herndon, VA — Information Technology Analyst September 2018 – PRESENT

• Identify different types of data that need tracking to improve business operations.

• Generate easy-to-interpret reports using Excel and SQL based on collected data.

• Write improved procedural requirements for all departments.

• Utilized ServiceNow ticketing system to track and resolve data, hardware, software, and network related issues.

• Conducted laptop reimaging, deployment and data destructs confidential information for over 1000 devices

• Leveraged DameWare to remotely assisted with performing installations, conducting system swaps, and resolving LAN/WAN related issues

• Encryption implementation on a myriad of devices

• Perform assets acquisition, grading, and management for laptops, servers, and other valuable parts

• Commended for quickly resolving complex issues, including system crashes, network slowdowns, connectivity problems, security breaches, and more.

American Executive Sedan Inc., Sterling, VA — IT Support Specialist January 2016 - September 2018

• Prepared technical documentation and network diagrams.

• Tested systems and software limitations for new applications.

• Utilized the Service Now Platform and McAfee Entrust recovery to resolve customer issues.

• Resolved issues with RSA Token, Blackberry, and SMIME by working with the encryption (PKI) team.

• Used Remedy help desk trouble ticket system to manage user requests and resolve server and network issue for local and remote end users.

• Assisted with user account set-up, network access, and maintenance in Active Directory. Giant Food., Manassas, VA — Front End Assistant Manager/ Cash Office Personnel May 2014 - December 2016

• Assisted in business financials by balancing cashier drawers, providing accounting for the cash office, and reconciling Western Union paperwork per Federal regulations and money orders.

• Supervised up to 25 cashiers and provided actionable feedback.

• Resolved issues with cash register hardware and self-scan hardware.

• Interacted with customers to resolve their queries or complaints in a timely manner. Relevant Coursework

Advanced Database Management Systems, Data Warehousing, Data Mining, Networks & Security, Systems Design & Analysis, Management of Technology Projects, Information Systems Audit & Control, Database Management System, System Analysis Design, Management of Technology Project, Information Security and Assurance Business Forecasting, Government Contracting and Procurement.

Contact this candidate