Office Assistant Administrative

JESSICA HEMBREE

************@*****.*** 660-***-**** Lexington, MO 64067

Summary

High degree of integrity, responsibility, and ambition.

Dedicated hard worker who carries themselves in a polite, respectable manner.

Strong passion for helping others and going the extra mile to solve problems and meet any challenges.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting.

Skills

Case management experience Compassionate client care Client documentation

Care plan management Fast typing

Strategic planning Time management

Resourcefulness Organization Detailed-oriented

Positive can do attitude Flexible

Team player Ability to prioritize

Experience

In-Home Caregiver All About You Health Services LLC - Raytown, MO 02/2019 - Current

Helped transition patient between bed, wheelchair and automobile to provide safe mobility support. Improved patient outlook and daily living through compassionate care.

Dressed, groomed and fed patients with limited physical abilities to support basic needs. Planned optimal meals based on established nutritional plans.

Assisted with ADL

Helping client become independent

Senior Office Assistant All About You Health Services LLC - Raytown, MO 2/2/19 - Current

Providing administrative and clerical support (mailing, faxing, scanning, copying, filing) maintaining electronic and hard copy filing system, assisting in resolving problems, answering phone calls, and taking messages. Conducting client intakes, admission an assessment for In Home Services. Helping the client to become independent. Assist and oversee in the development of daily client programming.

Ensure compliance with current healthcare regulations, medical laws and ethics. Enforcing policies and procedures. Accurate documentation, effective communication, record review, process improvement, team management, problem resolution.

Responsible for the day to day operations of the agency. Successfully complete Provider Certification Training.

Crew Leader Sonic - Lexington, MO 05/2017 - 10/2019

Managed multiple employees in various job tasks throughout all phases of project completion. Monitored task completion to meet company standards for performance.

Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.

Led observance of safety mandate observance and OSHA restriction enforcement to maintain worker safety best practices.

Proficient in customer services. Familiar with cash (making deposit) Food handling procedures Stocking product

Education and Training

LHS Lexington MO 05/2008

High School Diploma

I completed high school through August 2005- December 2007

Certifications

Provider Certification Training - 2020 through Missouri Medicaid Audit and Compliance Unit

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