Beaumont, TX *****
(C) 409-***-**** (E) *************@*****.***
Seasoned Office Manager with [20] years of professional office experience. Poised in working effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented in meticulously maintaining records. Budgetary Planning
Banking operations
Expense reporting
Accounts payable and receivable
Customer relations
Senior leadership support
Scheduling and calendar
management
Data entry
Billing
Invoicing and billing
Front desk operations
Telephone etiquette
Patient callbacks
02/2009 - 08/2019 Glo Beaumont, Texas
Office Manager
Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Managed office inventory and placed new supply orders. Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
05/1999 - 03/2005 La Mirage Beaumont, TX
Office Manager
Handled scheduling and managed timely and effective allocation of resources and calendars.
Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Monitored office inventory to maintain adequate supply levels and order products.
Greeted visitors promptly and directed to correct locations. Tara Freeman
Summary
Skills
Experience
Planned for major business changes, including system conversions and office moves.
Lamar University Beaumont, TX
Some College (No Degree): History
06/2000 Lamar University Beaumont, TX
Master Aesthetician
Education and Training