Engineer Software

Okan Mersinlioglu

San Jose, CA · 669-***-**** · ********@*****.***

Fully Work Authorized · No Visa Sponsorship Required PROFESSIONAL SUMMARY

Quality Assurance Specialist with 5+ years’ of manual QA experience in Bug tracking softwares, Android / iOS / Mac / Win- dows / ChromeOS and in mobile app testing and web as well as building, creating and executing test cases. Strong skills in val- idating documents, finding defects, and customer service. Background in project management in multinational corporations. Key Skills

• Mobile app testing

• TestLink, Jira, TestRails, HP ALM

• Project management

• Android / iOS / Mac / Windows / ChromeOS

• Manual QA

• Test documentation

• Bug tracking

• Fluent in Turkish, Spanish and English

• Testing test cases and creating bugs

PROFESSIONAL EXPERIENCE

QA Engineer (Laid off due to COVID-19) 3/2020 – 3/2020 Apple, Cupertino, CA

• Performed mobile app testing across Android, IOS & Web (iPhone SE, iPhone 7, iPhone 8 Plus, iPhone 11, iPhone 11 Pro, Apple Watch Series 5, iPad, MacBook Pro, Lenovo for Microsoft, Samsung Galaxy for Android)

• Checked overlapping, design of descriptions and images web pages, functionality on the web pages and/or app, suc- cessfully avoided bugs and solved defects

• Created and ran test cases through internal test tool

• Manually executed, designed and reported test case, and test plan across multiple platforms by using internal private and secure testing tools

QA Localization Engineer, Part-Time, Remote 4/2017 – 3/2020 Cognifit, San Francisco Bay Area, CA

International healthcare company that assesses brain function to improve cognitive health in 15+ languages

• Worked closely with cognitive health team members to ensure accuracy and integrity of Turkish-English translation

• Planned and executed workflow for exporting, translating, and re-integrating content and meta-data for websites and software applications

• Improved Turkish version of CogniFit App and CogniFit’s Turkey website QA Engineer, Full Time, Contract 8/2019 – 9/2019

Apple, Cupertino, CA

• Performed mobile app testing across Android, IOS & Web (iPhone SE, iPhone 7, iPhone 8 Plus, iPhone 11, iPhone 11 Pro, Apple Watch Series 5, iPad, MacBook Pro, Lenovo for Microsoft, Samsung Galaxy for Android)

• Checked overlapping, design of descriptions and images web pages, functionality on the web pages and/or app, suc- cessfully avoided bugs and solved defects

• Created and ran test cases through internal test tool

• Wrote concise and descriptive bug reports, presented test results to other project stakeholders clearly and effectively

• Reported daily status & weekly metrics

• Manually executed, designed and reported test case, and test plan across multiple platforms by using internal private and secure testing tools

QA Tester 1/2019 – 8/2019

MTP Digital Business Assurance, Madrid, Spain

Consultanting corporation providing comprehensive services to help organizations ensure digital assurance of their activity

• Tested software systems, web pages and mobile apps for clients including Mapfre insurance, MasMovil telecommu- nication, and Monsanto-Bayer

• Created test scenarios from architecture diagram through Salesforce, TestLink, HipTest, and Jira

• Developed and automated tests for software validation

• Oversaw all test documentation, testing plans, test preparation, evidence of execution and reporting

• Coordinated test resources and environments, test data and test participants for the phase of testing

• Managed test execution according to the program schedule

• Detected and reported bug issues, prepared file defect reports and reported test progress

• Tested and proved that software met major architectural requirements, proved software scalability and performance

• Ensured the quality of system as a whole

• Worked with firmware developers and validation engineers Europe Region IT Specialist 7/2018 – 10/2018

Arvato Bertelsmann, Münster, Germany

Global services company providing customer support, information technology, logistics, and finance.

• Managed customer relations in three languages Turkish-Spanish-English; solved technical problems with software en- gineers using phone, email and internal tools for Microsoft

• Troubleshot issues on Windows licenses, software and applications for international banks, telecommunication compa- nies and federal entities

Sigma Technology, Madrid, Spain

Global supplier of product information, software and embedded solutions, information management, and offshore development AI Project Manager 05/2017 – 07/2018

• Managed over 150 transcribers remotely and 5+ linguistic groups for AI systems transcription project for customers including Apple, Google, and YouTube

• Recruited, interviewed, hired and trained over 40 transcribers and revisors for each project, met weekly and submitted projects for customers

• Delivered all projects on time and within budget constraints with 100% client satisfaction Linguistic Transcriber, Remote 10/2015 – 2/2020

• Supported audio, voice message, video based projects across internal and secure platforms to improve AI technology QA Tester 10/2015 – 10/2016

Gifi Consulting España, Madrid, Spain

International leading provider of value-added IT services and software with 27,000 employees.

• Detected bug issues using HP ALM, and internal platform

• Prepared 100+ files daily for defect reports, reported test progress

• Tested and proved that software met major architectural requirements by internal platform

• Proved scalability and performance of software, ensured quality of system as a whole

• Worked with firmware developers and validation engineers EDUCATION

Bachelors of Science, Materials Science and Engineering 2006 Afyon Kocatepe University, Afyonkarahisar, Turkey

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