Assistant Administrative

Regina Murphy

****************@*****.***

Phone: 262-***-****

Greenfield, WI 53129

Objective

Capable, customer-focused Administrator with 10+ years of diverse experience. Motivated and personable with a talent for quickly mastering new processes. Efficient and accurate multi-tasker capable of working under tight schedules with minimal oversight in demanding, high pressure work environment. Now seeking a Branch Office Administrator role to offer prospects for career growth.

Core Skills

Framework LTC/ECM Microsoft Office 365 SAGE 300 ETACTICS Forward Health Excel Smart Service Adobe Reader RAPIDS Scheduling Business Development Client Relationship Management DEERS 8.0.5 SCAN Budgeting Request Fulfillment

Report Creation and Analysis Time Management

Experience Highlights

Billing Specialist Guardian Pharmacy of Wisconsin Menomonee Falls, WI

Oversee and maintain the HIPPA paperwork

Monitor the Admission and Discharge Reports

Responsible for Returns and Process Credits

Review and run rejection and Hospice reports process accordingly

Review and run VA, MO, UUPS reports

Answer phone calls related to billing questions, taking payments, retro billing

Verify patient eligibility, Input insurance into the system

Administrative Assistant Milestone Plumbing Wauwatosa, WI 2019-2019

Dispatched-Service and coordinated scheduling for (6) technician/ customer scheduled

Recorded vendor invoices and customer payments to balance accounts

Account Receivable

Matched technician sheets with work orders

Answered phone quickly and professionally

Personnel Assistant II. Gemini Tech/Serco Great Lakes, IL 2004- 2019

Verified eligibility of military dependents for DEERS, established insurance,

Created and issued CACs (common access cards) individually and in mass production

Acquired knowledge of military terms and acronyms

Processed recruits in a timely manner per regulations

Office Administrator CND Transportation Kenosha, WI 2001-2004

Oversaw and maintained daily administrative operations to enhance an efficient office environment.

Performed data entry and typing

Worked with Payroll, Accounts Payable and Receivable, as well as billing insurance

Performed general clerical duties including, but not limited to, copying, faxing, mailing and filing.

Education

Administrative Studies Gateway Technical College Kenosha WI

Dental Assistant Certificate: Apollo College, Chicago, IL

Wisconsin Nursing Assistant Certificate: College of Lake County, Grayslake, IL

Rapids & Ethics Certificates: Successfully completed five RAPIDS and six ethics, compliance, HIPPA, and ID card training sessions

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