Manager Sales

Myranda Fowler

*** ***** ****** Early, Tx.******

325-***-****/ ***************@*****.***

PROFESSIONAL SUMMARY

Career highlights include; working over 120 hours every two weeks, receiving a food-handlers permit and TABC permit, I currently have 101 credits toward my degree in Bachelors of Science in Psychology, I have made the Dean’s list two different times while I have been enrolled at CTU, assisting members in finding transportation to their medical appointments.

Academic background include; Introductory to Sociology, Managerial Psychology, Social Psychology, Technical and Professional Writing, Introduction to the Sciences, Science and Technology-Laboratory course, Professional written communications, Algebra of business, Social perspectives on race, gender, and class, Environmental science and sustainability- Laboratory course, Group dynamics, Careers in Psychology, Interpersonal Communications, and Dynamics, Theories of Personality, Introduction to Social Science Research Methods, Introduction to ethics, Motivation and Emotion, Organizational Psychology, Psychology and Mass Media, Psychology of Health and Well-Being in the Workplace, Abnormal Psychology in the Workplace, and Biological Foundations of Behavior: The Brain

RELEVANT SKILLS

Microsoft office, Word, Outlook, Power point, Excel

Type 60 WPM

Excellent Customer Service Skills

Leadership skills

Communication skills

EDUCATION

Bachelor’s Degree in Psychology 01/2018-Present

Colorado Technical University Online Colorado Springs, CO

Anticipated completion date: 07/2020

Specialization: Bachelor of Science in Psychology

GPA: 3.4

PROFESSIONAL EXPERIENCE

Position Title-Customer Service Representative 2019-Still there

Superior Medical Transportation Albuquerque, NM

Set up transportation for Medicaid members

Received calls from the members

Assisted the members in arranging the correct transportation provider in their area

Completed the daily task assigned to me

Worked more hours if needed

Made sure the members are satisfied with Superior customer service

Made sure the members are satisfied with the transportation provider

Achievements/Accomplishments

Customers service skills have improved

Received acknowledgment from my Supervisors

Position Title – Head Cook and Cashier 2017-2018

Cousin Super C Early, Tx

Cooked and prepared all the fresh food that was needed for the day

Made sure the customers were satisfied with what they purchased or needed

Worked the register when needed

Worked when someone else called in

Trained all new employees

Assisted all the customers

Assisted the Manager with the truck orders

Achievements/Accomplishments

Received my TABC license

Received my Food Handlers Permit

Sales increased by 30%

Received two raises

Working more hours than any other employee

Position Title-Assistant Manager 2012-2017

Taco Bell

Assisted the employees in making the food orders

I made sure customers were satisfied with their orders

Scheduled employees to work

Submitted truck orders

Submitted sales for the week

Hired/fired employees

Opened and closed the restaurant

Resolved customers complaints

Assisted in preparing all the food for the day

Achievements/Accomplishments

Acquired stronger leadership skills

Acquired group dynamic skills

Increased sales by 35% by working together as a team

Received three raises

Position Title-Sandwich maker and Cashier 2010-2012

Subway

Prepared and prepped all the food that was needed for the day

Proofed the bread at night for the morning

Handled the cash register

Made sure customers were satisfied with their order

Worked any available hours as I was needed

Position Title- Dietary Head Cook and Dietary Aide 2008-2010

Brownwood Nursing and Rehabilitation

Prepared the meals for all the residents three times a day

Prepared the food for residents that had special diet requirements

I always accepted and prepared special requests from the residents

I wanted to always keep the residents satisfied and happy.

I was taught to cook every meal by scratch

I worked as many hours as I was able to

I would cover hours for my co-workers when they were unable to work

I really enjoyed helping and serving the residents so that they feel more comfortable and not alone

Position Title-Manager 2001-2008

Mr. Gatti’s

Hired reliable employees

Fired employees after three write-ups

Scheduled employees

Assisted employees in making fresh pizzas

Trained new employees the right way

Counted inventory

Made surer there was enough food and supplies for the week

Made and submitted the truck order for the week

Opened and closed the store everyday

Assisted the customers in making any pizza they wanted

Made sure customers were always coming back

Assisted drive through and delivery

Made deposits

Handled the safe

Achievements/Accomplishments

Increased sales by 20%

Acquired stronger knowledge of food safety

Received a food handlers permit

Acquired knowledge of working at a faster pace

Acquired knowledge of group dynamics

Acquired better leadership skills at a young age

Acquired better communication skills

Listened to my employees

Worked as a team to get all the tasks done

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