Call Centre Agent

Mr Mutshidzi Mafunisa

Residential Address: ** Threadneedle Street, Brixton, Johannesburg. 2092

Contact No: 081-***-****/076-***-****

Email Address: adkenb@r.postjobfree.com

PERSONAL DETAILS

ID Number : 950-***-**** 08 9

Marital Status : Single

Nationality : South African

Sex : Male

Health Status : Excellent

ACHIEVEMENTS

•Class Representative from grade 9 to grade 11 at my high school

•Team Captain of Nzhelele Soccer Academy in Tony and Luvhengo

Competitions (2011-2014)

•Team Captain of Scarlet Ribbon Football Club in Varsity Lodge Competitions (2018)

•Best transactions and call time management for 2019 August, September & October

KEY SKILLS

•Leadership potential

•Communication skills

•Computer literate (Word, Excel & PowerPoint)

•Good team player

•Critical thinking

•Problem solving

•Adaptability

EDUCATION

School Attended : Patrick Ramaano Secondary

Qualification : National Senior Certificate (NSC)

Year Passed : 2015

Institution : University of Johannesburg (UJ)

Qualification : Bachelor of Arts (Psychology)

Modules : Cognitive, Developmental, Social, Research,

Positive & Personality Psychology,

Psychopathology, Psychotherapy

Sociology, Communication & English.

PERSONAL INTERESTS

•Helping a group of people

•Solving puzzles

•Learning human behaviour

•Playing Football

EXPERIENCE

Company Name : Rosview Management (Call Centre)

Description : Taking calls and placing orders at Debonairs

Pizza, Steers & Fishaways

Duration : April 2019 – June 2020

Reference : Elvis Makondo (Supervisor)

Contact No : 078-***-****

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