Name: Ehab Ayman Mokhtar

Nationality: Egyptian

Languages: Arabic (mt) - English - Russian - German

Website: https://ehabelsaftey.wixsite.com/spamanager Phone: 002***********

Email: adkekr@r.postjobfree.com

During the time I have been a Spa & Salon manager I have taken every opportunity to help develop my skill set and improve the service that I provide. I am now seeking a new and exciting opportunity to progress my career further with in this growing industry.

I enjoy the challenges presented by a new / changing business and enjoy working to achieve goals and targets. I am a professional person who takes pride in their appearance. I work well within a team and I deal with responsibility well. Key skills:

Sales and revenue focused

Management of large teams of therapists

Training of development of staff

Understand Profit and Loss

Motivated current Staff with incentives & training to up sell treatments & retail selling

Setting and achieving targets

Diary Management

Staff reviews and appraisals

Arranging promotional events

Monitoring Spa Budgets

Stock control

Overseeing the day-to-day running of the health club reception team and procedures

Health Club Duty Manager

Arranging promotional events

Setting and achieving club targets

Monitoring of SPA budgets

Liaising with product companies / suppliers

Creating and achieving high quality customer services.

Production of performance reports & statistics

Stock control

Working therapist

Client and Member retention

Achieving and maintaining a holistic and tranquil environment throughout the spa

Building and maintaining a happy and reliable team of therapist. Additional Information

In addition to the responsibilities above I also looked after the food and beverage Department General Skills:

PC literate including Microsoft Office (Word, Excel & PowerPoint).

Opera Reservation system

Micros payment system

Well-organized and able to work under pressure.

Financial and Management

Marketing and Customer Service

• Capable of designing and implementing service promotional campaigns for marketing

• Adept at devising profitable and customer friendly service deals and customer complaint handling Communication and Language

• Effective listening and coaching skills with the ability to conduct advisory sessions with clients

• Remarkable negotiation skills and ability to convince vendors and service providers to secure profitable deals Mathematical skills and Reasoning ability

• Ability to identify growth opportunities and utilize the same for spa profitability

• Capable of analyzing profit loss statements and underlying contributing variables

• Able to utilize concepts like ratios and fractions to practical business situations Certificates:

Therapeutic Massage Diploma 500H

Bachelor - Faculty of Physical education

EDLF - Diving & lifesaving federation

Swimming Coach Preparation

ICDL - international computer driving license

Micros Opera Reservation System

Micros Payment System

First Aid – playground Injuries

Participation:

Jaz Hotels Management Training

Mividaspa Salon Operation Details

Mividaspa Team-leading and Supervising Training

Mividaspa Standard & treatments

Steigenberger Hospitality Induction program

Volunteer in social works

Job History

Massage therapist at:

Sonesta Pharaoh Hotel Hurghada - Redsea / HorasSpa Jungle Aqua-park Albatros Hotel Hurghada - Redsea / HorasSpa Pick Albatros Hotel Hurghada - Redsea / HorasSpa

Albatros Palace Hotel Hurghada - Redsea / HorasSpa Dana Beach Resort Albatros Hurghada - Redsea / HorasSpa Aqua-vista Albatros Hotel Hurghada - Redsea / HorasSpa Sea world Hotel Hurghada - Redsea / HorasSpa

Movenpick Safaga Hotel Hurghada - Redsea / HorasSpa Hilton Hotel Hurghada - Redsea / HorasSpa

Jaz Makadi star & Spa Hotel Makadi bay - Redsea / MividaSpa Steigenberger Makadi Golf & Spa Hotel Makadi bay - Redsea / MividaSpa Jaz Aquaviva & water park Hotel Makadi bay - Redsea / MividaSpa Jaz Aqua Marine Hotel Makadi bay - Redsea / MividaSpa Coral Sun Beach Safaga - Redsea / ParadiseSpa

Caribbean Soma Bay Safaga - Redsea / ParadiseSpa

Spa & Salon Supervisor at:

Jungle Aqua-park Albatros Hotel Hurghada - Redsea / HorasSpa Pick Albatros Hotel Hurghada - Redsea / HorasSpa

Albatros Palace Hotel Hurghada - Redsea / HorasSpa Dana Beach Resort Albatros Hurghada - Redsea / HorasSpa Jaz Makadi star & Spa Hotel Makadi bay - Redsea / MividaSpa Steigenberger Makadi Golf & Spa Hotel Makadi bay - Redsea / MividaSpa Jaz Aquaviva & water park Hotel Makadi bay - Redsea / MividaSpa Jaz Aqua Marine Hotel Makadi bay - Redsea / MividaSpa Jaz Fanara Resort Sharm El-sheikh - South Sinai / MividaSpa Iberotel Palace Sharm El-sheikh - South Sinai / MividaSpa Jaz Mirabel Resort Sharm El-sheikh - South Sinai / MividaSpa Steigenberger Alcazar Sharm El-sheikh - South Sinai / MividaSpa Spa & Salon Manager at:

Caribbean Soma Bay Safaga - Redsea / ParadiseSpa

Jungle Aqua-park Albatros Hotel Hurghada - Redsea / HorasSpa Steigenberger Makadi Golf & Spa Hotel Makadi bay - Redsea / MividaSpa Jaz Aquaviva & water park Hotel Makadi bay - Redsea / MividaSpa Spa & Salon Asst.Manager at:

Steigenberger Alcazar Sharm El-sheikh - South Sinai / MividaSpa Jaz Belvedere Resort Sharm El-sheikh - South Sinai / Mividaspa

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