Mechelle Fender
**** ******* ***** ****, ****** TX 77386 832-***-**** ************@*****.***
Objective
Pursuing an opportunity which will allow me to grow professionally, while effectively utilizing my skill sets to help promote and exceed company objectives. Extremely motivated and passionate individual. Effective self-starter, working independently and in team environments.
Skills & Abilities
Customer Service, Scheduling, department budgeting, leadership, procurement controls, Office Management, Child care curriculums, Account Payable/Receivable, Detail Oriented, Certified CPR/First Aid,
Experience
Director - Katering 2 Kids/Kid R Here,
10/2010 - Current
Transportation Supervisor – Organizing bus routes and maintained upkeep of the transportation busses.
Liaison for Texas Health and Human Services (State licensing board) - Annual operations audit
Liaison for Fire Marshall and Heath department inspections
Hired staff & completed annual performance reviews
Event Coordinator – organized, planned and confirmed all fieldtrips/events throughout the year. (Educational and Fun)
Responsible for all employee training and continued education that exceed requirements
Implemented Procurement controls and inventory reporting/controls.
Enrollment and Marketing Efforts to drive up enrollment and profitability
Maintained a safe and friendly environment for the children.
Maintained daily communications with Team members, parents and management
Processed daily payments/invoicing, maintained office cash flows and completed daily bank deposits/reconciliations.
Assisted the chef, with preparing the food and cleaning the center as well.
Administered child medication and tracking for record retention purposes
After School Teacher, Kids R Kids
01/2010 – 10/2010
Teacher – Hands on learning and support
Encouraged self-esteem, handed out snacks, assisted with their homework,
Greeted the parents when they picked up or dropped the children off.
Assisted the bus drivers while picking the children up from school.
Planned and confirmed fieldtrips, created monthly curriculums
Accounts payable and receivable
Hostess/Utility Dining/ Waiter, Norwegian Cruise Line
01/2006 – 11/2009
Over the 3-year period I worked myself up from Utility Dining to Hostess.
Hostess – Greeting customers, verifying customer service expectations, being in the front lines for the Cruise food production services, sold various dining experiences. Made and confirmed reservations.
Cruise Escorts – Speaking with customers and provide a helping hand for all customer questions and concerns.
Junior Waiter - Assisted waiters, served food, kept water glasses filled.
Utility Dining - cleaned restaurants
Education
Klein Oak High School – Spring TX – Diploma
Currently Enrolled in Animal Behavior College, CA (online)
Greater Houston Child Care Association - Director Certificate (Complete)
Passions
Animals, Physical Fitness, Reading, Family, Bike Riding
References
Additional work history & references available upon request