Operations Manager (Cleaning & Maintenance and Guest services)
Operations Manager
Oversees the daily workings of apartments operations. Plans, manages, and implements schedules to ensure deadlines are met, and maintains a high-quality standard.
09/2019-till Date
03/2018-09/2019
Edens Holiday Home Rental
EXPERIENCE
Modern Building Maintenance /Abu Dhabi /Dubai-UAE
Projects Manager (Cleaning Manager)
Handling all cleaning operations for (ADCB bank, Arab bank,,LMG Group and total office) in Abu Dhabi & western region.
01/2016-02/2018
Intercontinental Dubai Marina /Dubai -UAE
Housekeeping Assisting Manager
Assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards.
06/2012-12/2015
Ramada Plaza JBR /Dubai -UAE
Senior Housekeeping Supervisor
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
01/2010-05/2012
Marriott Taba /South Sinai-Egypt
Housekeeping Supervisor
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
.
01/2009-12/2009
Marriott Hurghada /Red See-Egypt
Housekeeping Order taker
EDUCATION
MS-office (word, Excel)
Training Courses
Grooming and Appearance.
Handling guest complaints and requests.
Fire Training
Manager in Duty Training
BICS Training Courses
PROFESSIONAL SKILLS
Customer Service
Problem Solving
Good Communication
Strong Team Working
Opera System
Outlook Express
Bachelor Degree
Computer Engineering / Higher Teba Institute -Egypt
2010
Tamim Salah Ahmed
Young, energetic & highly talented with Hospitality Industry leader with strong organizational skill & the ability to work effectively under pressure & stress. Resourceful & articulate; results-oriented with high standards of job performance. Able to apply a logical common-sense approach to problem solving. Strong team working, communication,leadership, interpersonal & multi-tasking skills. Exceed performance goals & customer service requirements.
ABOUT ME
Leader Ship