Management Quality

Effective, performance-driven administrator with *0 years of leadership in facilities management. Demonstrated multi-level administration and problem-solving abilities for private sector and public organizations. Able to recognize the “big picture” while driving detailed results. Experience achieving consistent success in developing processes and procedures and incorporating technology to increase revenues and enhancing profit performances.

Demonstrated Core Competencies;

Contract Negotiation I Budget Projection and forecasting I Site Program start-ups: Construction management.

CQI, TQM and Six Sigma process Implementation I Project management I Strategic Leadership Planning and Goal setting I Personnel Development Collaborative Team Building

Professional Experience

ENGIE Services Inc. May 2019 – April 2020

Facility Manager -

ENGIE”s senior leadership representing ENGIE Services providing operational oversight and administration of all phases Sky Train and Car Rental Agency maintenance functions including OSHA rules and regulations. . Liaison to owners and clients of Hartsfield Jackson International Airport. D project management teams engaged in maintenance performance. Works with IT infrastructure team on issues related to technology for the facility. Manages facility wiring closets generators, security systems, lighting and Client space management. Tracks facility work orders, request and database. Soft facility services and Technical hard services such as mechanical electrical and plumbing and structural maintenance. Ensures that all staff training and performance complies with the provisions of the project and contract.

Effectively administers annual operating budgets and expenses. Review project plans and outcomes with senior team leads with an emphasis on financial targets, Leads ENGIE based project management delivery through various subcontractors and partners.

Ensure departmental performance through the implementation and execution of standard practices and quality specification for all preventive predictive maintenance programs, life safety programs and facility sustainability initiatives.

Corporate Services Management – East Point, GA May 2015 – January 2019

General Manager

Developed and implemented policies and procedures for all facilities management operations. Executive accountable for enterprise service delivery including strategy development; Budget planning, site execution and customer relations. Coordinates and manage client floor plans. This position provided leadership to facility support services for mass transit clients Bombardier trains (people movers) and Crystal Movers (Sky train) s at the Atlanta Hartsfield-Jackson International Airport and Concourses E, F and D custodial cleaning levels at Bombardier passenger trains, Crystal Movers passenger transport and Concourse E and F at Atlanta Hartsfield-Jackson International Airport, all other lines of business including construction clean up and project administration. Works to resolve facility issues and repairs with contractor and onsite staff.

Directed human resources processes for personnel matters and implemented multiple tiered performance management training and accountability process for prevention, and building and equipment life cycle management. Established enterprise wide safety programs.

Aramark Management Services (HealthCare) – Southeast Region October 2010 – May 2015

Seniorl Manager

Lead management team providing facility maintenance and environmental services for acute care hospitals in the southeast region including mechanical, electrical and plumbing on-site maintenance and contractor administration. Responsible for budget projections, financial performance across multiple sites and service levels including environmental services, soft maintenance, plant operations and maintenance. Implemented and administered Aramark contract compliance and performance in addition to developing, negotiating and implementing a range of contracts from pest control, waste management to minor facility maintenance and grounds maintenance.

Fulton County Government, Atlanta, GA October 2005 – October 2010

Deputy Director, General Services Department

Directed administrative functions and responsibilities associated with preparing long-range facility plans for the operations and maintenance of five operational divisions within the General Services Department including mechanical, electrical, plumbing, vertical and horizontal conveyance. Successfully lead the service delivery for over 320 facilities, over 4 million square feet and over 200 employees with an annual operations budget of 32 million dollars.

Responsible for communicating departmental executive quarterly updates regular reports and updates to the County Manager and written and oral reporting to the Board of Commissioners on Board agendas, initiatives, and goals. Coordinated purchasing contracts.

Budget preparation, contract procurement and management of Greater and Central Fulton facilities, grounds, parks and recreations maintenance, pest control, building logistics, building engineering, capital construction development; design, construction and renovation of governmental facilities. Transportation and logistics, supply maintenance program planning, budgeting, staffing and development of operating policies, procedures, strategies, goals and objectives for mechanical and environmental maintenance. Construction procurement and project management and airport management.

Atlanta Public Schools – Atlanta, GA October 2004 – October 2005

Facility Manager SRT 1

Managed all aspects of facility operations, HVAC, Plumbing, and Electrical and new for over 36 grade school, middle schools and administrative buildings. The position performed contract administration and lead skilled supervisors for all maintenance for each facility Including janitorial grounds and new construction. Provided in-house program management for new construction in elementary schools.

S.L. King and Associates, Inc. – Atlanta, GA October 2003 – October 2004

Business Developer, Facilities Management

Executed and marketed business strategies for facility operations, including integrated engineering solutions such as energy management, Green technology, Capital management, Building commissioning, and facility logistics and strategic planning. Provided project management on Building systems commissioning and small renovation projects.

Aramark Management Services, Atlanta, GA October 2001 – October 2003

Operations Manager Regional Staffing Center

Managed staffing center contracts for ServiceMaster Aramark Cabin Cleaning services at Atlanta Hartsfield-Jackson International Airport.

Planned and executed staffing plan for Aramark non-Aramark clients; negotiated rates and service deliverables for various positions and coordinated and directed a team of staffing specialist and recruiters to accomplish 100% staffing placement to staffing request.

ServiceMaster Management Services Inc. 1991 - October 2001

Coordinating Director of Environmental Services

Administered contracted operations for multiple assigned facilities. Directed management teams providing contract-based operations to Hospitals, Kindergarten through 12th grade schools, colleges and Universities and Multi use Industrial facilities.

Operated multiple internal and external contracts and corporate staff while driving an integrated service strategy for Educational, healthcare and Industrial Services.

Courtyard by Marriott manager/ Morrison’s Cafeteria Operations Manager 1983 - 1991

Responsible for daily operations of guess service including room cleanliness, restaurant operations and maintenance and grounds. Cafeteria operations including production, sanitation and customer services.

Education

University of Mississippi, Oxford, MS 1982

Urban Administration

Training, Certifications & Awards

Continuous Quality Improvement, Six Sigma Coopers & Lybrand, Inc.

Member of BOMA (Building Owners and Managers Association)

Blue Vase Award (ServiceMaster Management Services)

Marion E. Wade Award (People Development Award ServiceMaster Management Services)

Negotiations Skills Certification, Georgia Perimeter College

Making Managers into Leaders, Enlightened Leadership

XactRemodle design

EPA Certified Initial Renovator # 164126

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