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Engineering Customer

Location:
Pune, Maharashtra, India
Salary:
3.5lpa
Posted:
February 22, 2021

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Resume:

NAME : GLORIA RAJU GAWAI

ADDRESS : BEHIND GOLANI COMPLEX MAHIMA BEAUTY PARLOUR VARANGAON

ROAD BHUSAWAL. (425201) DIST. JALGAON, MAHARASHTRA Email Id : adkeh4@r.postjobfree.com

Contact No : 839*******/928-***-****

Career Objective: Seeking career to work in a highly challenging and responsible position in an organization which will help me to develop my skills and attain practical expertise in an effective manner and to use them for the betterment of the society. Educational Details:

Qualification Institution University/Boards CGPA/% Year of Passing

B.E(Electronics &

Telecommunication)

Shri Sant Gadge

Baba College of

Engineering

&Technology.

Bhusawal

Affiliated to North

Maharashtra

University, Jalgaon

7.34 2020

CLASS XII Deokar Laxmi

Narayan

mahavidyalay.

Bhusawal

Nashik Board 69.08 % 2015

CLASS X St. Aloysius

Convent School.

Bhusawal

Nashik Board 63 % 2013

Technical Skills:

● Programming Language: Basic C, C++, Python, Java and/or PHP.

● Operating System: Windows 7, Windows 8, windows 10.

● MS Excel, MS Word, SQL.

● Basic knowledge in Networking (TCP/IP, DNS) /Database, Troubleshooting / Support experience. Technical Certifications:

● Desk Top Publishing (DTP) from Institute of Computer Technology, Bhusawal (2019).

● CISCO Introduction to Cyber Security Certification from Cisco Networking Academy.

● Languages:

English (professional working proficiency)

● Hindi (native proficiency)

● Marathi (speaking proficiency)

Hobbies:

Photography, Artwork, Writing, Cooking.

Core Competencies:

● Excellent oral and written communication skills and presentation skills.

● Good time management and Quick Learner.

● Interact with leading technologists around the world and resolve customer issues.

● Drive customer communication during critical events.

● Creative and Analytical Thinking.

● Strong customer focus & Multi-tasking skills.

PROJECTS:

Completed Minor Project:

HEART BEAT SENSING DEVICE

The aim of the project is to sense the heart beat through glow of LED. Completed Major Project:

TRACKING DEVICE FOR MOVING OBJECT/DEVICE

The aim of the project is to track the moving device or object through GPS and GSM, it is Android app based.

Volunteer Experience and Achievements:

Winner in Social Awareness Programme (Act/Drama) organized by Shri Sant Gadge Baba college of Engineering, Bhusawal. (2015).

Participated in Poster Presentation at Shri Sant Gadge Baba College. (2019).

Participated in National Level Technical Event Box Cricket at Shri Sant Gadge Baba College of Engineering, Bhusawal. (2019).

EXPERIENCE: 3months experience with Teleperformance till November 2020 Worked as Customer Service Executive In Flipkart (CSE) with Good Proficient Communication interaction with Clients and with good service resolutions.

INTERNSHIP at M.O.H AC Loco Shed at Indian Railways, Bhusawal. (2018) DECLARATION

I solemnly declare that all the above information is correct to the best of my knowledge and Belief. GLORIA RAJU GAWAI



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