MARK KEITHLEY

adkegc@r.postjobfree.com 703-***-**** Haymarket, VA 20169

Summary

Studious Associate Director offering 21 years of experience in Financial Systems and Invoicing Management. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision- making and multi-tasking abilities.

Skills

• Organizational leadership

• Corporate administration

• Staff development

• Supervision and training

• Management reporting

• Proficient in Dynamics AX

• Proficient in Dynamics 365

• Proficient Microsoft 365

• Proficient in Power BI

• Proficient in CMS Software

• Data migration

Experience

CONTROL RISKS GROUP, LLC

Washington, DC

Associate Director of Operations

05/2019 - Current

• Lead the Operations Support department managing invoicing processes for the Americas.

• Manage 13-member team across 5 countries resulting in 88% decrease in Aged Work in Progress and a 90% reduction of Days Outstanding.

• Manage approximately 7.5 million in monthly project invoicing.

• Streamline project coordinator processes and business systems while enhancing internal client satisfaction reducing average response time from a week to less than 48 hours.

• Establish and test new legal entities within the region in financial systems when business expands into the country.

• Work directly with CFO, Project Managers, and Department Heads to develop regional reporting strategy using Power BI and dashboards for increased visibility into client project metrics.

• Train consultants and new hires on use of financial system modules.

• Act as escalation point for financial system technical issues.

• Implement, test, and train users on new financial system implementations for regional users.

CONTROL RISKS GROUP, LLC

Washington, DC

Special Project Manager

11/2015 - 05/2019

• Commercial Project Management role supporting global projects through invoicing and project closure.

• Manage $21 million global project from 2015 through 2019 preparing invoicing and financial documents for Earned Value Management reporting to Vice President of Finance.

• Manage team of 3 project coordinators reviewing invoicing and deliverables for the duration of the project to meet schedule.

• Prepare and present multiple written reports and Power BI presentations with various Department Heads, C-Suite Executives, and Project Managers on project and invoicing performance.

• Manage the evolution of department from a commercial project management function incorporating additional responsibilities of the invoicing team eventually assuming regional invoicing responsibility for the Americas.

• Transition project managers from data entry in Dynamics AX to Dynamics 365 and CRM.

• Train on and supported implementation of new systems and processes. CONTROL RISKS GROUP, LLC

Washington, DC

Billing Supervisor

07/2008 - 11/2015

• Manage team of 2 invoicing specialists invoicing 200+ monthly invoices for

$3 million monthly book of business.

• Working manager role supporting finance reconciliation of revenue and various reporting metrics to Controller.

• Design accrual spreadsheets to capture Work In Progress to be accrued at month-end close.

• Manage data migration from Sage MAS 90 into Dynamics AX for the United States while continuing to manage invoicing function.

• Train Finance team in 4 countries on the proper use of Dynamics AX and supported the implementation of the software through posting validation and operational invoicing and general ledger functionality.

• Manage $2.3 million multinational project implementing process to control cash disbursement to 22 subcontractors working in Brazil. Create project spend documentation given to the client to allow them to track daily spend over the course of the project and monitor their retainer position. Education and Training

Project Management Institute Pennsylvania

PMI Project Management Professional - PMP (In Progress) Harrison College - Indianapolis Indianapolis, IN Associate of Applied Science in Accounting

12/2007

Accomplishments

Sergeant - United States Marine Corps - 1994-2003

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