Kasandra Newsome

Human Services Professional

Memphis, TN 38128

213-***-****

adkeb8@r.postjobfree.com

OBJECTIVE

Master of Human Services, Bachelor of Social Work with experience providing Administrative Support, Case Management, and Customer Service with the County of Los Angeles and as a TANF Contractor Seeking Role in Human Services meeting the General Public's needs.

EDUCATION —

EXPERIENCE

Master of Human Services, The University of Arizona Global Campus, 2021 San Diego, CA

Bachelors of Social Work, Mississippi Valley State University, 2008 Itta Bena, MS

2020 Victim Intake Specialist Woodland Hills CA

Consumer Attorney Marketing Group

2018-2020 Career Advisor Memphis, TN

Families First (TANF Contractor Shelby County)

2018 Data Entry Operator Memphis, TN

Memphis Housing Authority

2011- 2018 Intermediate Clerk Los Angeles, CA

Los Angeles County Probation Department – Central Records

Customer Service Representative* Case Management Services Case Worker* Link TANF/ SNAP Clients to Social Services* Vendor Liaison* Front Desk Receptionist* Lead Clerk* Staff Trainer* Intake* Call Center

KEY SKILLS —

LEADERSHIP

Leadership

Case Management

Customer Service

Facilitate

Active Listening

Verbal and Written Communication

Critical Thinking

Sense of Empathy

Intermediate Clerk, 2011- 2018 Los Angeles County Probation Department – Central Records Los Angeles, CA Lead Clerk October 2012 to 2018

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