ANTONIO L. BURKES

**** ******** ****

Fairburn, GA 30213

404-***-**** adkea4@r.postjobfree.com

PROFILE

Experienced entry processing, submission and post filing processes. Processing shipments from inception to final delivery for Air, Ocean (ISF) and Intermodal modes of transportation. Experienced at processing Air Freight, FCL, LCL and AOG shipments in all ports throughout the United States. Take pride in meeting client deadlines and helping to keep their supply chains just in time. Extremely hands on with a strong aptitude in translating business requirements and designing process as well as implementing system improvements to increase efficiencies, productivity and reduce costs.

EXPERIENCE HIGHLIGHTS

Custom Brokerage / Logistics Specialist

•Able to review documents for content and accuracy for proper process with various governmental agencies. Secure necessary documentation when incomplete information is provided, working with overseas offices, shippers and Importers of Record.

•Track information (HBL, commercial invoice, and other required documents) to determine timelines and ETD’s and ETA’s to be compliant with Customs and OGA requirements. Index and create tracking files to initiate clearance process, once documents are received.

•Serve as single point of coordination between customers (internal and external), U.S. Customs and Border protection and other government agencies to ensure compliance and service commitments are achieved and sustainable in accordance with client, governmental and company objectives.

Customer Service

•Managed complex and competing priorities. Coordinated information and activities among groups with differing agendas. ( ex. Breakbulk operations, CHB and transportation providers)

•Articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the

Audience and their specific needs

•Analyze account characteristics and work with customers to resolve account issues. Recommend appropriate solutions to keep customer accounts current.

Management & Supervision

•Mentored and coached peers and direct reports to increased productivity and accuracy.

•Use multiple resources, quantitative and qualitative research methodologies to capture and interpret information.

•Exercised excellent judgment in analyzing and resolving complex issues.

EMPLOYMENT HISTORY

CEVA Logistics, Atlanta, GA 2013 - Present

Customs Brokerage Specialist 2015 - Present

Dispatcher 2013 - 2015

Sears Holding and CO, Atlanta, GA

Truck Analyst 2004 – 2013

Department Manager 1998 – 2004

Sales Associate 1996 – 1998

EDUCATION & CREDENTIALS

BA, Public Administration – Talladega College – 1998

Active Member of Alpha Phi Alpha Fraternity Inc.

TECHNICAL PROFICIENCIES

Tools: Microsoft Office Products including Microsoft Outlook, Word, PowerPoint, Access and Excel. Worldport, Cargowise CWO and OFS, Sears Home Services information systems (NPS, NPN, LIS, WMS and Lawson)

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