Richard A. Mehalick

Present Title: First Assistant Manager of Rawden Joint Ventures – McDonald’s

Home Address: **** ********* ******, ***** ***, PA 17552 Office Address/Telephone Number: 901 E Main St, Palmyra, PA / 717-***-**** Personal contact: adke9z@r.postjobfree.com 814-***-**** Summary

Team-oriented, energetic restaurant manager with 35 years of experience. Educational background includes business operations, accounting, and leadership practices. Skilled with selecting and training staff, upholding excellent customer service, and exceeding monthly operation sales. Aspires to manage a collaborative and successful fast paced restaurant operation.

Experience

May 2020 – Present Rawden Joint Ventures – McDonald’s Palmyra, PA

First Assistant Manager

o Interview potential candidates that would succeed our team in efficiency and excellent customer service.

o Evaluate and organize store inventory to maintain product supply within customer demand. o Direct staff in daily work assignments to maximize productivity. o Improve voice of the customer with 65% or greater satisfaction o Exceed sale targets by more than 5% per month

o Decrease service time to 190 seconds or less per guest May 2016 – May 2020 National Pizza Company - Wendy’s Dillsburg, PA

General Manager

o Oversee employee performance to ensure compliance with company policies, regulations, and food safety guidelines.

o Efficiently resolve problems or concerns to the satisfaction of customers and fellow coworkers. o Complete restaurant opening and closing procedures and manage financial responsibilities. o Proficiently and appropriately organize scheduling for all levels of staff. o Exceed daily, weekly, and monthly sale targets while minimizing costs. o Encourage a positive and safe work atmosphere while keeping employee turnover at a minimum. January 1984 - January 2015 McDonald’s

State College, PA

General Manager

o Recognition for exceeding expectations for food cost and labor targets. o Consistently maintain high levels of cleanliness, organization, and sanitation of food and beverage products.

o Provide leadership to management to execute outstanding quality, service, and value. o Selected, trained, and promoted staff creating a more productive and balanced team of 3 salaried and 7 hourly managers.

o Enhanced community image by being active in community events and creating strategic local store marketing plans.

Local school sponsorships for youth athletics.

Work experience program advisor for State College high school. Certifications and Acknowledgments

ServSafe Certified (present - 2021)

Outstanding Contributor Award (2011)

Best market share in region (2010)

Quarter million dollar increase winner (2007)

Dean's list in Advanced Operation Course (1992)

Dean's list in Basic Operation Course (1990)

Education

McDonald's -- Management Development Program Classes o Business Leadership Practices (2006)

o Hamburger University (1995)

o Advanced Operations Course (1992)

o Basic Operations Course (1990)

South Hills School of Business & Technology, State College PA (1984-1986) o Associate's of Business Administration - Accounting

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