GEORGINA MATEU

adkdnx@r.postjobfree.com 336-***-**** Tucson, Arizona 85730

Summary

Professional Interpreter with 2 years of experience helping diverse individuals. Moves easily between Spanish and Portuguese without missing details. Focused on advancing vocabulary, idiomatic and cultural understanding with up-to-date knowledge. Talented Interpreter with advanced conversational abilities in Portuguese and Spanish. Maintain emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases. Interpreter with talent for interpretation and Translation. Strong knowledge of Medical and Educational areas. Communicative and team-oriented. Multilingual and fluent in Portuguese and Spanish, offering solid comprehension of cultural diversity.

Skills

Work independently and also as part of a team;

Consistently achieves client satisfaction;

Friendly - can get along well with others;

Experience teaching Spanish and Portuguese language to all age groups;

Content

Clients

English

Interpretation

Legal

Materials

Works

Portuguese

Read

Scientific

Spanish

Teaching

Telephone

Translations

Written

Document creation

Leadership

Troubleshooting

Customer service

Regional dialects

Audio translations

First Aid/CPR

Collaboration

Microsoft Office

Organizational skills

Coordination

Fluent in Spanish

Time management

Experience

Employment • Interpreter Language Line Solutions 10/2019 - Current

Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.

Reviewed and analyzed briefing materials before starting translations.

Interpreted conference calls and other workplace communications in real-time.

Cross-referenced specialized dictionaries and thesauruses for slang and nuanced terminology.

Provided appropriate contextual information to increase clients understanding of translations.

Delivered real-time, accurate oral translations and interpretations for clients.

Sat in on meetings to provide members with oral translations of conversations and information.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Contributed to development, planning and completion of project initiatives.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Exceeded customer satisfaction by finding creative solutions to problems.

Access and Disability Resources Assistant Pima Community College - Tucson, AZ 07/2017 - 11/2018

Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.

Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

Arranged domestic and international travel, hotel and transportation needs for staff.

Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.

Assisted production and distribution of memos, newsletters, email updates and other forms of communication.

Restocked office and break room supplies to maximize team productivity.

Organized personal and professional calendars to streamline office communications, scheduling and initiatives.

Handled incoming and outgoing correspondence, including mail, e-mail and faxes.

Purchased, distributed and arranged supplies to meet routine operational needs.

Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.

Assisted operations for organization, providing direct support to employees and customers.

Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.

Assisted organizational efforts by filing, entering data and answering phones.

Created agendas, meeting notes and other documents to enhance collaborative process.

Conducted research using various media sources to obtain relevant data for staff requirements.

Listened to customer to ascertain need, make recommendations and explain applicable promotions and opportunities.

Participated in team collaboration initiatives to plan for company's future growth.

Interacted with supervisor and various experts to address escalated issues.

Set up and maintained physical and electronic filing systems to maintain organizational efficiency.

Greeted clients, assisting operations by performing entrance interview tasks to determine need.

Interpreter & Translator Translation & Interpretation Services - Tucson, AZ 03/2003 - 07/2017

Sat in on meetings to provide members with oral translations of conversations and information.

Reviewed and analyzed briefing materials before starting translations.

Provided appropriate contextual information to increase clients understanding of translations.

Assisted law enforcement investigators with non-English interviews.

Delivered real-time, accurate oral translations and interpretations for clients.

Cross-referenced specialized dictionaries and thesauruses for slang and nuanced terminology.

Interpreted conference calls and other workplace communications in real-time.

Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.

Delivered translation and customer service to clients.

Demonstrated self-reliance by meeting and exceeding workflow needs.

Prioritized and organized tasks to efficiently accomplish service goals.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Bilingual Spanish Teacher Spanish Splash - Greensboro, NC 10/2013 - 04/2014

Translates and interprets messages consecutively into specified languages, written and orally, maintaining message content, context, and style as much as possible;.

Served as interpreter at an immigrant resource center, church and neighborhood groups and association;.

Discussed translation requirements with clients, and determined any fees to be charged for services provided;.

Follows ethical codes such as HIPPA/FERPA that protect the confidentiality of individuals;.

Adapted language classes to students' cognitive and grade levels, collaborating with educational team members as necessary;.

Compiles information about the content and context of information to be translated, as well as details of the groups for whom translation and interpretation was being performed;.

Verifies original texts and conferred with authors to ensure that translations retained the content, meaning, and feeling of the original material;.

Reads and proofreads written materials such as legal documents, scientific works, and news reports, and rewrite material into specified languages;.

Refers to reference materials such as dictionaries, lexicons, encyclopedias, and computerized terminology banks as needed to ensure translation accuracy;.

Responds to written and telephone requests for translation and interpretation.

Works at a language center where language services are delivered on demand to all fields of business and knowledge.

Developed language resources to support and supplement instructional activities.

Organized materials for daily instruction in compliance with national academic standards.

Created safe and inclusive classroom environment to promote positive learning experience for youth with diverse backgrounds.

Planned interactive theme days for students to highlight culture of Spanish-speaking countries.

Developed language acquisition curriculum based in speaking, reading, writing and auditory understanding of Spanish.

Compiled multidimensional cultural and educational resources for students to expand knowledge of key topics beyond classroom limitations.

Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.

Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.

Assessed student performance, behavior and social development and devised improvement strategies for struggling children.

Established and enforced clear class objectives and requirements to promote consistent education for all students.

Education and Training

Pima Community College Tucson, AZ 12/2020

Associate of Arts: Associates - Translation and Interpretation

Eller School of Business (Tucson/University of Arizona)

Business Management

University of Arizona

Bachelors Public Administration

Languages

Read, write, and speak Portuguese, Spanish and English fluently;

Certifications

Certified Peer Support Specialist, Center Point Human Services - 2014

Associates in Translations and Interpretation, Pima Community College - 2020

Business and Management Certificate, Eller School of Business - 2019

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