RESUME

Contact No: +919*********

M.NARESH Email-Id : adkdmj@r.postjobfree.com

Objective

To obtain a challenging position in the Analytics, Where as my skills can lead me towards personal as well as organizational advancement and growth.

Strengths

Willing to learn new things.

Adaptable to any technology.

Analytical and critical thinker.

Education Profile

Course

Institution

University

Year of Passing

M.C.A

Jesus P.G College

OU

2011

B.Sc

Gandhi Degree College

KU

2008

Intermediate

Gandhi Jr. College

Board of Intermediate Education

2005

S.S.C

Sri saraswathy sishu mandir high school

Board of Secondary Education

2002

Professional Experience

Organization : TechMahindra

Role : Sr.Associate -MIS

Duration : Dec 20th 2018 to Jul 31st 2020

Roles & Responsibilities:

Working as a RTA & MIS analyst in Tech Mahindra for Telstra-Belong Process.

Preparing reports based on Client and Management requirement.

Preparing Performance Incentives for Agents based on their performance.

Preparing daily intraday reports on hourly basis,weekly and monthly reports.

Developing Dashboards by using Power Bi

Automate reports to reduce time and complexity.

Resoving issues by coordinating with internal team and client.

Proficiency in the subject and guiding entire team on the project to ensure the content is accurate

Tools we have used : CC Pulse, IEX, Purecloud and Salesforce

Organization : GENPACT

Role : Process developer

Duration : Oct 5th 2016 to Dec 14th 2018

Roles & Responsibilities:

• Working as UDI Remediation Analyst supporting for PC UDI Project (Global and USCAN).

• Supports in multiple projects as Analyst for different types of service requests.

• Very good interpersonal skills with demonstration abilities to reach customer satisfaction

• Good knowledge on Oracle, SQL, Siebel 8.0, 8.1.

• Certified in Online Lean & advanced Excel.

• Preparing daily,weekly and monthly reports.

• Training new resources within the team as per project requirements.

• Creating smart innovations / Value additions to enhance the processes in projects.

Organization : Karvy Computershare Pvt Ltd

Role : Executive

Duration : Jun 8th 2015 to Sep 31st 2016

Certification: NISM II B

Roles & Responsibilities:

Working in a Registrar and Transfers agent where all the Commercial and Non – Commercial transactions of a MUTUAL FUND COMPANY takes place.

Involved in the Analysis and Design. Automated the regular reports using excel,

Designed comprehensive customer level dashboards to be used for in the Board of Directors meeting every weekly, month and quarterly

Responsible for preparing all the MIS reports (Daily,Mothly Quarterly,Half yearly,Annually & Adhoc) and sending to AMC within the TAT.

Responsible for sending regulatory reports to client asked by RBI(Reserve Bank of India),SEBI(stock exchange board of india) and AMFI(Association of MutualFunds in India).

Organization : Muthoot Fincorp Ltd.

Role : Customer Support Executive

Duration : Aug 20th 2012 to May 31st 2015

Roles & Responsibilities:

Planning our work on daily basis to ensure that all team members contribute & achieve our Branch Target consistently every month.

Following and implement circulars as per H.O Guidance.

Updating daily transactions and Reporting to Manager and sending MIS reports to H.O.

Maintaining manual cash book & cashier roles.

Personal Profile

Name : M.Naresh

Date of birth : 18-06-1987

Languages known : English,Telugu and Hindi

Declaration

I do hereby declare that the particulars of the information and facts stated above are true and complete to the best of my knowledge and belief

Place:Hyderabad (Merugu Naresh)

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